# Nefertiti Bourne > UX Designer | empathy, creativity, communication | I help sustainable companies improve inclusive & accessible design to increase customer retention by 25% Location: New York City Metropolitan Area, United States Profile: https://flows.cv/nefertitibourne Kumusta! As a Filipino-Caribbean American and a versatile UX Designer, I seek to push the boundaries of what can be accomplished through design. As a content creator, I was able to use my platform to raise awareness and uplift voices but now it is my job to advocate for users and ensure I am keeping their needs and goals at the forefront of the design process. My focus is on creating impactful designs that lead to access for individuals with disabilities and provide all users with an intuitive pleasant user experience. As an educator, I was able to hear my students’ goals and frustrations and build curriculums that addressed these needs. Now Design is my tool to answer those needs of users. In every area of life, I am committed to personal development and constantly becoming a better version of myself. I approach design with the same intention and will show compassion and empathy when creating ethical designs for the future. I dedicate my career to empowering and educating future generations by using my platforms to help others rather than just simply understanding and developing for my own purpose. I started as a conceptual artist encouraging others to really analyze their work and slowly adapted to content creation. I began gaining influence and wanted to be more mindful about what I created and how I made an impact. When I worked as a teacher assistant I realized how many children are deprived of artistic expression and wanted to do more as an individual to help future youth. Design has made me create solutions to everyday problems and made life easier for the general population. The option of constant change and trying new things will always keep me learning. I am constantly growing real-world experience and knowledge as a well-balanced designer in UX as well as UI. I am excited about creating inviting, and un-intimidating interfaces for inclusive design & empowering Filipino people through researching ways to help the underprivileged indigenous, and lower-class families. I am focused on collaborating with fellow content creators to provide accessible, sustainable resources and provide community, while also building everything from simple open-source applications to complex proprietary systems. ## Work Experience ### Lead UX Designer @ Scapade | For Travelers and Locals Jan 2021 – Present | New York, New York, United States Lead designs for Scapade's onboarding experience, improving overall activation for both iOS and Android. Increasing user engagement and retention by creating community features and piloting inclusive experience. Collaborate closely with operations, to provide design solutions. -Run usability tests and conduct design & user research to uncover customer needs and inform design decisions -Advocate for the customer through human centered design methods -Create process and user flows, wireframes, journey maps and interaction models -Design and prototype elegant solutions for web and mobile apps -Work within our brand guidelines to create layouts that reinforce our brand’s style and voice ### Background Actor @ Central Casting Jan 2018 – Present | United States -Appeared in non-speaking/minimal speaking background roles in Apple, Netflix, Amazon, Disney, HBO and Starz shows/series. -Expanded improvisation and creative skills working in a fast paced environment while developing experiences behind the scenes and on set roles. -Youtube, — Youtuber/Social Media Marketing Strategist. -Learned scripts to understand characters' relationships and develop role interpretations. -Optimize existing user interface designs with the PA crew. -Mentored new and aspiring actors by sharing tips and tricks related to networking, auditions and landing parts. ### Certified Personal Trainer @ Blink Fitness Jan 2023 – Jan 2023 | New York City Metropolitan Area -Built and maintained a client base through conducting PT orientations and sessions -Prepared and delivered comprehensive fitness programs based on clients’ goals -Motivated and inspire clients to get results through goal setting and frequent follow-up -Continue to pursue additional training knowledge by continuing educational programs ### Freelance UX Designer @ Upwork Jan 2022 – Jan 2023 | New York City Metropolitan Area -Creating interface & conducting user research while collaborating with clients and demonstrating talent in discussions of new products and overall product strategy. -Building product designs focused on good user experience across responsive websites and mobile applications. -Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing. -The ability to collaborate with cross-functional team members. -The ability to collect and interpret both qualitative and quantitative feedback. -Produce high-fidelity designs of new features and quickly prototype solutions to UI/UX problems. -Review designs with clients based on peer feedback, user research, testing, and customer feedback. ### VE Host @ ARTECHOUSE Jan 2023 – Jan 2023 | New York City Metropolitan Area -Provided a positive visitor experience and timely customer service for all of our visitors both in person and over email. -Welcomed visitors and delivered an introduction talk to position their experience. -Ensured the safety of the artwork and other guests by being a vigilant presence on the gallery floor. -Maintained a well-informed, working knowledge of the topic of the featured artist(s), installations on view, and the digital medium overall. -Managed crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible ### UX Designer of ELC Accessible Beauty Hackathon @ The Estée Lauder Companies Inc. Jan 2023 – Jan 2023 | New York, New York, United States Ideating an inclusive technology solution that enhances accessibility in the beauty industry and the consumers beauty experience ### UX/Product Designer for Levi Denim De-coded @ Levi Strauss & Co. Jan 2022 – Jan 2022 | New York City Metropolitan Area -Collaborated with stakeholders from a startup in stealth mode to design a feature that would interact with the Levi’s online marketplace to increase sales and customer satisfaction. -Conducted market research and user interviews surrounding users’ denim shopping experience -Created UI by designing over 16 screens of a high-fidelity prototype with Figma -Collaborated with executives to pitch technology to stakeholders from the Levi’s team ### Lead UX Designer of Green Works (Monday.com climate change hackathon) @ monday.com Jan 2022 – Jan 2022 | New York City Metropolitan Area Judges Choice Winner: Our group’s submission was chosen as a solution to the Hackathon’s challenge and will be featured on Monday.com’s app Marketplace available to the 100,000 teams that use monday.com daily. - Worked on a team of 5, over the course of July to September to find a solution for climate change by providing end-to-end user research, conducting user interviews, creating a case study presentation, and focusing on using Monday's marketplace to help team building with educational & sustainable practices. -Met project goals which were to provide employers, employees & workplaces a way to focus on the environment through reducing their individual carbon footprint without disturbing their work flow. Our responsive app monitored sustainable tasks and calculated a point system towards a company rewards. -Conducted 10 user interviews via zoom, generated affinity mapping solutions, and the consensus was * People care about climate change but don’t know where to start or how they can help. * People are more motivated to participate when there is an incentive. * People are more motivated to keep going/ stay engaged when they see their progress/ impact. * Most people have adopted some form of sustainability practice (recycling, composting, buying local, etc.) * Convenience is a major factor that will influence if someone does or does not take part in activities -The primary solutions our team came up with, were to build a responsive widget in Monday.com’s marketplace that gamifies incentives focused on sustainable/environmental practices, an interactive pop-up in Monday’s platform, and a dashboard to organize and manage the team’s progress without disrupting workflow. ### ESL Teacher @ VIPKid Jan 2019 – Jan 2022 | United States -Provided English speaking lessons to kids in China using an online classroom. -Certified in TESOL through VipKid foundational. -Increased and improved teaching experience by teaching kids one on one, ranging in age from 4-12 years old for 25-50 minutes. ### YouTube Content Creator | Google @ YouTube Jan 2012 – Jan 2022 | United States -Developed and managed a brand identity across multiple forms of media, totaling over 70,000+ public impressions. -Collaborated with brands and business to deliver intuitive and user-centered solutions while meeting technical and business requirements -Created prototypes for new product ideas in the form of products/app designs/sketches and additional materials requested by clients. -Produced video content on pop culture, beauty, fashion and travel for a YouTube channel with 70K+ subscribers, & 1m+ total views. -Conceptualized visual content for major clients such as Nyx Cosmetics, Teami Blends, Loot Crate and more. -Effectively executed SEO techniques to rank within the initial results for targeted keywords. -Applied current editing and photography tools to tell great stories. -Develop original content through social listening and independent sources. ### UX Design Fellow @ General Assembly Jan 2022 – Jan 2022 | New -Participated in over 400 hours of instruction to build better understanding of the UX process, following the double diamond method including user research, principles of visual design and usability testing. -Designed multiple projects from ideation through hi-fidelity prototyping independently and in collaboration with teams of UX designers and researchers. -Conducted user research through screener survey, user interviews, comparative analysis, & affinity mapping. -designed wireframes in low, mid, & hi-fidelity prototypes in Figma, Adobe XD, & Adobe Indesign Projects: 1. Kata AI 2. LIDL proposed redesign 3. Engage-Make a better society 4. Plenish ### Lead UX Designer @ BaristaValet Jan 2022 – Jan 2022 | New York City Metropolitan Area Re-design within a team of 4, for Barista Valet's onboarding experience, improving overall activation for IOS. Increasing user engagement and retention by creating community features and piloting inclusive experience. Collaborate closely with operations, to provide design solutions. -Run usability tests and conduct design & user research to uncover customer needs and inform design decisions -Advocate for the customer through human centered design methods -Create process and personas, wireframes, journey maps, service blueprints and interaction models -Design and prototype elegant solutions for mobile app in figma -Worked within our client's brand guidelines to create layouts that reinforce our client brand’s style and voice ### English Second Language Teacher @ Cambly Inc. Jan 2021 – Jan 2022 | United States -created an adapted curriculum based on direct student requests to meet individualized student goals. -Provided 1-on-1 classes, helping students of all ages (Adults and Children) to understand different subjects -Assessed, assisted and encouraged students in the learning processes -Reviewed materials used in classes, explain various topics, and answers all the doubts and questions of the student regarding to said topic ### Photographer | Self Employed Services @ Unknown Jan 2015 – Jan 2021 | New York City Metropolitan Area -Collaborated with a teams of producers, creative directors, etc. -Produced content (photos and videos) for various clients by collecting, researching, investigating and evaluating location requirements and ease for client. -Provided content edited to fulfill the client's needs planing and implementing new designs to reflect the vision of clientele. -Designed and directed sets used for brand marketing. -Photographed high-quality images for various print and digital projects. -Digitally edited photos to enhance appearance while testing new ideas before implementation. -Communicated with clients to understand the business goals and objectives of client. ### UX Researcher of Rest Azzure (Microsoft US Hack for Wellness) @ Microsoft Jan 2021 – Jan 2021 | New York, New York, United States - Worked on a team of 5 to find a solution for wellness by providing user research, conducting user interviews, creating a case study presentation, and focusing on using Azure services to help organizations support their members’ well beings. -Met our Project goals were to provide employers & workplaces the healthiest environment for their employees. Our responsive app monitored and moderated stress levels before becoming an issue. -Conducted 10 user interviews via zoom, generated affinity mapping solutions, and the consensus was for more workers to require personal time outside of work, healthy boundaries between subordinates and clients, and incentives or motivation to boost morale. -The primary solutions our team came up with were to build a responsive mobile app that gamifies incentives focused on personal time, A 2 way interactive conversation with an AI chat bot in microsoft teams, and a dashboard to organize and manage workflow of everyday professionals. ### Background Actor @ Backstage Jan 2019 – Jan 2020 | United States -Appeared in non-speaking/minimal speaking background roles for independent films/series/commercials. -Expanded network experience behind the scenes and on set roles. -Accelerated improvisation and creative skills working in the fast paced environment. ### Network Marketer @ WorldVentures Holdings Jan 2019 – Jan 2020 | New York, United States -Directed sales of travel products to consumers & recruiting others. -Conducted presentations & utilized a network of people to sell a particular product or good to others. -Attended business events in order to build network. ### After School Teacher Assistant @ KUEI LUCK ENRICHMENT CENTER Jan 2019 – Jan 2020 | United States -Assisted with the completion of student homework -Reviewed & refreshed lessons with students that were taught in class -Assisted with academic material prep -Maintained classroom standards and cleanliness -Assisted with pick up and drop off services to and from the center and school ### Swim Instructor @ Kingdom Dynamic Sports Jan 2014 – Jan 2014 | United States -Provided competent, safe instruction using recognized lead-up skills to individuals age 5-65. -Planned and effectively organized class time for maximum practice -Taught with encouragement and positive reinforcement. -Maintained constant surveillance of patrons in the facility. ### Lifeguard @ NYC Department of Parks & Recreation Jan 2011 – Jan 2014 | United States -Acted immediately and appropriately to secure safety of patrons in the event of emergency. -Started and ended class in a timely manner, remained after class to answer participant and/or parent questions as needed, and clean up supplies. -Provided emergency care and treatment as required until the arrival of EMS. -Instructed and evaluated students participating in swim lessons. ## Education ### Associate of Science - AS in Health Professions and Related Clinical Sciences, Other Queensborough Community College of The City University of New York (CUNY) Jan 2024 ### Google UX Design Coursera Jan 2022 – Jan 2022 ### UX Design Immersive General Assembly ### UI Design Program CareerFoundry Jan 2020 – Jan 2021 ### Bachelor of Arts - BA in Painting, photography Hunter College Jan 2015 – Jan 2018 ### Associate of Arts and Sciences - AAS in Photography Queensborough Community College of The City University of New York (CUNY) Jan 2011 – Jan 2014 ### High School Diploma ST. FRANCIS PREPARATORY SCHOOL Jan 2007 – Jan 2011 ## Contact & Social - LinkedIn: https://linkedin.com/in/nefertitibourne - Behance: https://www.behance.net/nefertitibourne - Portfolio: https://www.instagram.com/bourne.design/ - Portfolio: https://medium.com/@NB.design --- Source: https://flows.cv/nefertitibourne JSON Resume: https://flows.cv/nefertitibourne/resume.json Last updated: 2026-03-30