Software Engineer
I graduated with a BS in Computer Science with a minor in Web Technologies and Applications. I have experiencing using: Java, Android, HTML&CSS, and JavaScript. For more details, visit my website nkawong.io
2023 — Now
2021 — 2023
Sunnyvale, California, United States
2021 — 2021
United States
Remote
Responded to and resolved requests from employees and customers within the school district’s systems
Assisted customers with creating accounts in the school district’s system
Ensured that the end-users get updates on their requests
Escalated and followed up with reinstatement of employees
2020 — 2020
San Francisco, California, United States
Troubleshoot and solved request from local and remote employees
Provisioned accounts and setup software and hardware for new hires
Install equipment and managed inventory
Resolve and ensure that the end-users get updates on their ticket request
California State University, Long Beach
