People, project, and technical management of the identity verification and business activation team of 8
responsible for the KYC and KYB services for Square in all countries, business types, and channels
• Notable Delivered KPIs: Build configurable platform that supports any verification
method, vendor, and complex businesses with 1-n ownerships. Deliver APIs and libraries
for products in all countries and channels (online, POS). Launch Square in Ireland within
a year using doc upload+image capture IDV
• Managed the team’s hiring, growth & health, vision, performance, OKRs, and funding.
Grew it by 100% resulting in a diverse team of 50% women and minority and different
seniority levels while addressing existing churns and challenges
• Managed executions, priorities, timeline, and deliverables using Agile. Mitigated risks via
metrics, streamlined MVPs, swarming, SoS, milestones, knowledge sharing, DRIs. Use
case: Successful migration of sellers from 5 countries to the new platform with negligible
error rates
• Managed product for a year including requirements, roadmap and OKRs, business
reviews, product launches
• Facilitated the technical speaker series, a recurring org-level knowledge sharing event
that gives engineers the opportunity to hone their communication and presentation skills
• Tech stack: REST, java, go, ruby, grpc+protobuf, mysql, github, jenkins, datadog,
Snowflake
