Agent Design & Frameworks

Patterns for LLMs

Joule chat and voice interaction design

Conversation Design

Agentic AI Model UX

LLM Behavior, Voice & Multimodal Systems

Advised Fortune 500 clients on Conversational + Generative AI roadmaps, identifying opportunities for automation and growth.

Directed end-to-end AI product development and conversation design with engineering, UX, and data science teams.

Built product strategy frameworks for voice, chatbots, and multimodal AI solutions.

Mentored a team of 14 on AI product development and conversation design.

In car voice experiences

IVR

Chatbot

Led design for Restaurant Drive-Thru voice assistant and in-car voice systems.

Trained the Data Programs Team(30 people) about Conversation Design and Best Practices

Led platform development efforts for ASR and NLU testing, cross-functionally worked with Technical Program Management and Engineering Team

Managed a cross-functional team of 7 delivering new speech domains.

Built scalable AI solutions for enterprise automotive clients.