# Nicholas Reis > Product Design at Wells Fargo Location: San Mateo, California, United States Profile: https://flows.cv/nicholasreis I'm a passionate UX designer and researcher on a mission to add value through superior experience and interface design. I conduct meaningful research studies as a foundation for improving user experiences and business performance. I work in a variety of contexts, from early stage prototyping to aesthetic interface design and content generation. Ultimately, I'm ready to begin wherever you are to take your UX to the next stage and far beyond. SPECIALTIES // User Experience • User Interface Design • Interaction Design • Responsive Design • Content Strategy • User Testing Methodologies • User Research • Ethnography • Personas • Verbal & Written Communications ## Work Experience ### Product Designer @ Wells Fargo Jan 2020 – Present ### Writer @ Chameleon (trychameleon.com) Jan 2015 – Present Content Writer for Welcome Aboard (the user onboarding journal) Follow for the Best Insights on User Onboarding From Across Medium https://medium.com/welcome-aboard ### UX Design and Research Professional @ UX-Nick.com Jan 2014 – Present Proficient in : UX design, UI design, user research, wireframing, rapid prototyping, responsive design, mobile (iOS) design, brand identity design, mockups, process & user flows, user testing, interactive prototypes, visual design, site maps, surveys, user profile/persona development, site audits/heuristic evaluation, competitive site analysis, design patterns, iconography, typography Tools: Omnigraffle, Sketch Adobe Photoshop, Adobe Illustrator Microsoft Excel, Powerpoint Comprehensive User Testing Methodologies Spanish proficiency ### Partner, Research @ UX-Brothers Jan 2014 – Present | Menlo Park, California Nick and Jack Reis are Silicon Valley natives on a mission to improve user experiences. We grew up in the heart of the furnace that forged the internet. Thrilled to witness the first PCs and laptops, we eagerly immersed ourselves in the crude but novel interactions they offered, from email to spreadsheets. We're not sure when, and we don't know why, but technology seems to be growing a bit irresponsible. The new world allows more communication faster than ever before, but it's easy to get lost in the circuitry and end up feeling drained after all these digital exchanges. We feel a lot of R&D these days is missing a crucial element: humanity. We're here to fix that. ### Head of UX @ QuestionPro Jan 2017 – Jan 2020 | San Mateo, CA Head of UX @QuestionPro ### UX Designer @ QuestionPro Jan 2016 – Jan 2017 | San Mateo, CA UX @QuestionPro ### Adjunct Researcher with Stanford Crowd Research Collective @ Stanford University Jan 2016 – Jan 2016 | Stanford, CA Crowd Research is an experimental initiative by professor and students at Stanford to recognize the potential of upcoming student researchers and exploring the possibility of massive research collaboration between the two. *Note: I am not a Stanford student or employee of the university, but rather an adjunct researcher working collaboratively with the Crowd Research Collective.* It is a first of its kind research-at-scale initiative in the world. We're a group of about 500 students, professionals and researchers from all around the world, working together by engineering, building, designing and making Daemo a reality. We call ourselves, "Stanford Crowd Research Collective". The project is organized by Prof. Michael Bernstein at Stanford HCI and his students. ### UX Research Consultant @ CrowdMed Jan 2015 – Jan 2016 •Customer Development Interviews •Usability Testing •Findings Analysis & Recommendations CrowdMed is an innovative healthcare startup harnessing the wisdom of crowds to help solve complicated medical cases more quickly and efficiently. The company offers individuals, insurance providers, and self-insured corporate customers the ability to reduce their healthcare costs without compromising care. Founded by veteran technology entrepreneur Jared Heyman and based in San Francisco, CA, CrowdMed has received more than $2.4 million in funding from some of Silicon Valley's top venture capital firms including NEA, Andreessen Horowitz, Greylock Partners, SV Angel, Khosla Ventures and Y Combinator. The company's advisors have founded and run some the world’s most successful online healthcare companies including WebMD. CrowdMed graduated from Y Combinator's Winter 2013 class, and was officially launched during the TEDMED 2013 conference in Washington DC. Visit www.crowdmed.com for more information. ### UX / Product Design @ Tradecraft Jan 2015 – Jan 2015 | San Francisco Immersive, full-time professional development program designed to offer high-growth potential as a traction professional in UX and product design. Interdisciplinary UX / product design curriculum with crossover in growth and business development. www.tradecrafted.com ### Outside Sales / Business Development Team @ 7th Generation Corporation Jan 2011 – Jan 2014 | San Francisco Bay Area, San Diego Managed sales territory that included both Northern and Southern California for one of the top textile recycling companies. Successful in penetrating new target accounts by creating trust, building relationships and customizing presentations to client needs. Repeatedly demonstrated strong communication and presentation skills in partnering with customers to find the best solutions. Key Accomplishments • Consistently exceeded goals for new account account activations in a highly competitive environment. • Established loyal customer base through application of strong sales skills and outstanding customer service. • Increased volume by identifying, targeting and negotiating more than 200 new accounts in California. • Applied customer-focused services and problem solving strategies to increase customer loyalty. • Grew geographic area by hundreds of miles, accruing accounts in many new cities and counties. ### Office Staff and Administrator @ Sunshine Anesthesia Pain Management Clinic Jan 2009 – Jan 2011 | Fremont, CA Developed an in-depth knowledge of all aspects of a fast paced client-focused medical office. Thrived in building exceptionally strong client trust, loyalty and rapport in a challenging environment where patients were battling acute and chronic pain. Key Accomplishments: • Recognized for superior follow-up and responsiveness to customer inquiries and concerns. • Effectively built strong professional relationships with hundreds of patients, including in-depth and personal relationships with many patients. • Implemented office procedures and assisted with transitioning from paper to electronic documentation. • Facilitated superior care for patients by working closely with doctors and nurses to maximize office efficiency. ## Education ### political science in political theory UCLA ### Menlo-Atherton High School ## Contact & Social - LinkedIn: https://linkedin.com/in/uxnick --- Source: https://flows.cv/nicholasreis JSON Resume: https://flows.cv/nicholasreis/resume.json Last updated: 2026-02-23