# Nicholas Tran > Principal Software Engineer, Technical Lead, and Engineering Manager at UpStageCRM Location: New York, New York, United States Profile: https://flows.cv/nicholastran Software Engineer / Software Architect / Engineering Manager / Researcher with over 8 years of experience in software development, software architecture, and academic computer science research. Relevant management experience, including managing a staff of over 20 people. Strong background in cloud application development with experience converting legacy systems to modern architectures on AWS. Key strengths include leadership, AWS solutions architecture, employee training and career development, and process improvement. ## Work Experience ### Principal Software Engineer / Engineering Manager @ UpStageCRM Jan 2021 – Present Responsible for all aspects of design, architecture, and implementation of Venture’s flagship CRM/ticketing platform within AWS and the Serverless Framework. With an eye toward legacy maintenance and future extensibility, overseeing all aspects of product development. Leveraging the full AWS systems alongside the Serverless Framework to create and maintain a full CRM for artistic organizations, including DynamoDB, Lambda, S3, Cloudsearch, Cloudwatch, SNS and more. • Created CI/CD pipelines to manage the deployment across multiple regions and environments. • Used React and Material UI to develop CRM UI • Created and maintained data migration pipelines to connect OLTP and OLAP databases • Created an extensive analytic platform to handle massive amounts of data for multi­million dollar clients • Integrated with 3rd Party services like Mailchimp and Auth0 • Mentored and managed a team of junior, mid­level, and senior developers • Grew and managed an engineering team from 1 engineer to a full team • Ran regular Scrum and Agile processes, while maintaining a JIRA board and integrated these processes with SDE processes • Created and maintained extensive documentation and testing practice ### Software Engineer @ Progress Residential® Jan 2020 – Jan 2021 | Scottsdale, Arizona, United States Designed, architected, and implemented a microservices architecture within AWS and the Serverless Framework that handled millions of dollars in business requirements handling home acquisitions, SmartHome IoT communications, and partner API integrations (loans, utilities, etc.). Architected and designed large scale databases and data lakes using DynamoDB, S3, AWS Glue, and Snowflake. • Created full­stack React applications to monitor consistency across applications. • Architected and developed a microservices layer to integrate with several high traffic partner APIs. • Created a log aggregation pipeline using AWS Cloudwatch, Lambda, Kinesis, Elasticsearch, and Kibana for full business and development oversight. • Created a suite of monitoring tools using AWS Cloudwatch, Kinesis, Glue, and Athena. • Created a data pipeline to transfer large amounts of business data from AWS DynamoDB to Snowflake databases. ### Researcher @ Ira A. Fulton Schools of Engineering at Arizona State University Jan 2014 – Jan 2020 Authored impactful conference papers on optimization algorithms, internet of things communication, and human-machine communication. "Runtime Energy-Accuracy Optimization for Energy Harvesting IoT Device" (TBA 2019) “Multi-Objective Design Optimization for Flexible Hybrid Electronics.” ICCAD 2016. “Robust Communication with IoT Devices using Wearable Brain Machine Interfaces.” BIOCAS 2015. “Context-aware Control of Smart Objects via Human-Machine Communication.” BIOCAS 2015. “Memory Recollection Glasses to Slow Progression of Alzheimer’s Disease.” ASU eLab 2014. (Poster). ### Software Engineer @ CompuGroup Medical US Jan 2019 – Jan 2019 | Phoenix, Arizona Area Mid-Level Software Engineer refactored and modernized the design and architecture of an Electronic Prescription System using NestJS, Node, Typescript, and Talend. Said system communicated and integrated with Health Information Networks, Electronic Health Record Systems, and pharmacies, serving a wide array of clients. ### Software Engineer @ Brightside Jan 2018 – Jan 2019 | Phoenix, Arizona Area Start-up whose goal is to use technology and psychology to train employees of client companies in better financial habits to reduce financial stress. Created microservices and front-end applications that were used by an internal service team to assist financially challenged employees of client companies, helping save clients over a million dollars. Developed SalesForce applications, using Lightning Components and Apex classes, to assist team members in assisting clients Developed microservices to handle platform data, mobile flow, and API calls to external partner companies, using AWS (Lambda, DynamoDB, RDS, S3) and Node.js Created Jenkins jobs to assist in release of applications and general devops issues Created a log aggregation pipeline using Cloudwatch, Elasticsearch, and Kibana for business and development oversight ### Software Engineer @ IndySwingDance Jan 2016 – Jan 2018 | Phoenix, Arizona Area Worked in full-stack Javascript (AnguleJS and Node.js) to develop a website front-end in conjunction with a NoSQL database (MongoDB). Created custom enterprise applications in C++ that worked with logistics, customer-relation-management, automation, and accounting. Created an automated deployment and testing pipeline for back-end development. ### Softwere Engineer Intern @ Amazon Jan 2016 – Jan 2016 Developed and integrated back-end resource management service for the Amazon AWS Machine Learning Service. ### Software Developer @ Arizona State University Jan 2016 – Jan 2016 Utilized EEG, EMG, eye-tracking, and other tools to develop a multi-modal Intelligent Tutoring System that dynamically changes based on the users physiological responses that will be used in research studying efficient teaching methods. ## Education ### Master of Science - MS in Computer Science Arizona State University Jan 2020 – Jan 2021 ### Bachelor of Science (B.S.) in Computer Science Arizona State University Jan 2013 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/nicholas-tran-132968139 --- Source: https://flows.cv/nicholastran JSON Resume: https://flows.cv/nicholastran/resume.json Last updated: 2026-03-23