Helping untangle the chaos of health insurance claims for patients and providers

Patient Journey

• Led integration and implementation of event tracking and data gathering for research and AI initiatives.

• Followed security compliancy and stood up client-side key fetching via Kubernetes in all environments.

Eligibility and Billing (E&B)

• Served as project lead for a project that provides insurance benefits and copays to patients.

• Built background Kafka process that fetches insurance eligibility with cross functional services in under 15s.

• Collaborated cross functionally with engineering, product, and design teams in discussion of edge cases and alignment of MVP.

• Updated and organized tickets with dev notes to streamline engineer productivity and ease pointing.

Pediatrics

• Served as back end lead for project that provides pediatric care to over 1m children and dependents across the USA

• Integrated height and weight data across dependent applications and third-party systems such as EMR and DoseSpot.

• Created design documentation and led discussions on Statsig integration into back end.

Scheduled Sync

• Key contributor for providing patients with scheduled virtual appointments for our provider network.

• Led Kafka consumer design and delivery w/ DLQ integration; processes 40k+ messages weekly achieving 99.99% uptime.

• Developed idempotent event handlers and RESTful APIs for critical operations such as payments, reducing risk.

• Created DataDog monitors and logs for triaging production issues, enhancing troubleshooting and team support.

Multi-Tenant Patient Experience

• Delivered a one-stop single platform to multiple major clients including Walgreens, J&J, Tylenol, and Amazon.

• Guaranteed the security, safety, and uniqueness of confidential API keys for multiple clients in a single platform.

• Led front end development and contractor onboarding to reduce bottlenecks by 50%.

• Created RESTful APIs with Python using Flask, FastAPI, and SQLAlchemy that serviced over 6 major clients.

• Developed UPS data tracking application with AWS infrastructure involving AWS SQS, SNS, and Lambdas.

• Achieved 95% code coverage with Pytest framework to deliver quality and reliable coding standards.

• Contributed to documentation and pull request reviews each sprint to streamline development time.

• Mentored junior engineers and demonstrated subject expertise with domain knowledge.

Digital Retail Platform (DRP)

Ultra/UltraX

• Led the development of a scalable form authoring functionality that reduced engineer development time by over 30%.

• Conducted project management responsibilities by creating and keeping track of tasks with Azure.

• Developed scalable web components and widgets using React, Next.js, GraphQL, and Strapi CMS.

Customer Care and Aftersales (CCA)

OSWAT

• Developed a system responsible for managing bulk deliveries in PDCs to over 7000 GM dealerships across the USA.

• Redesigned existing front-end using Angular and significantly reduced negative feedback on system.

OpEx LoadClose

• Contributed code to central system that processed thousands of delivery documents to dealerships each day.

• Reduced more than 100 hours of wait time and costly supply chain errors to dealers across the USA.