I'm a product researcher and designer with a background in education. I pair my strong user research skill set with a design vocabulary and pragmatic understanding of the product lifecycle to collaborate with cross-functional teams that deliver impactful solutions.

2023 — NowClever Inc.Senior Product Researcher and Designer

2023 — Now

San Francisco, California

Shaped global expansion strategy and informed delivery of first international product by leading the end-to-end design process with pilots, surveys, ethnography, prototypes, and high-fidelity mockups -- establishing 13.6K student MAUs in the UK and Australia.

Drove commitment to first three AI-focused experiments by conducting user interviews, contextual inquiry, and secondary research -- yielding 3% YoY increase in AI app requests for our partners.

Shepherded first AI proof of concept and guided a strategic pivot to user-level data by leading query chain analysis and concept testing -- generating 92K ARR.

2020 — 2023Clever Inc.Product Researcher and Designer

2020 — 2023

San Francisco, California

Guided second release of an identity management product by translating user interviews, usability testing, and literature reviews into user-centered designs -- driving a 70% CVR and generating $1M ARR.

Steered delivery of a classroom messaging product by designing interaction patterns geared towards classroom communication, informed by card sorting, usability testing, and concept testing-- producing 34.2K teacher and 1.4M student MAUs.

2020 — 2020Clever Inc.Product Design Intern

2020 — 2020

San Francisco, California

Designed a portal commit form and rollout guide for school districts -- supporting a 7% increase in portal adopted schools.

2019 — 2019BayCHIUX Designer

2019 — 2019

Palo Alto, California

Furnished final, mobile-first designs of website with a complete package of deliverables by conducting surveys, user interviews, usability testing, and generating journey maps and high-fidelity mockups.