# Nick Friebel > Sr. Product Researcher and Designer at Clever Location: Cupertino, California, United States Profile: https://flows.cv/nickfriebel I'm a product researcher and designer with a background in education. I pair my strong user research skill set with a design vocabulary and pragmatic understanding of the product lifecycle to collaborate with cross-functional teams that deliver impactful solutions. What lights me up is immersing myself in people’s everyday environments to understand what matters to them, then translating what I learn into actionable insights. ## Work Experience ### Senior Product Researcher and Designer @ Clever Inc. Jan 2023 – Present | San Francisco, California • Shaped global expansion strategy and informed delivery of first international product by leading the end-to-end design process with pilots, surveys, ethnography, prototypes, and high-fidelity mockups -- establishing 13.6K student MAUs in the UK and Australia. • Drove commitment to first three AI-focused experiments by conducting user interviews, contextual inquiry, and secondary research -- yielding 3% YoY increase in AI app requests for our partners. • Shepherded first AI proof of concept and guided a strategic pivot to user-level data by leading query chain analysis and concept testing -- generating 92K ARR. ### Product Researcher and Designer @ Clever Inc. Jan 2020 – Jan 2023 | San Francisco, California • Guided second release of an identity management product by translating user interviews, usability testing, and literature reviews into user-centered designs -- driving a 70% CVR and generating $1M ARR. • Steered delivery of a classroom messaging product by designing interaction patterns geared towards classroom communication, informed by card sorting, usability testing, and concept testing-- producing 34.2K teacher and 1.4M student MAUs. ### Product Design Intern @ Clever Inc. Jan 2020 – Jan 2020 | San Francisco, California • Designed a portal commit form and rollout guide for school districts -- supporting a 7% increase in portal adopted schools. ### UX Designer @ BayCHI Jan 2019 – Jan 2019 | Palo Alto, California • Furnished final, mobile-first designs of website with a complete package of deliverables by conducting surveys, user interviews, usability testing, and generating journey maps and high-fidelity mockups. ### 5th Grade Teacher @ Sunnyvale School District Jan 2016 – Jan 2019 | Sunnyvale, California (Cumberland Elementary) • Planned, implemented, and assessed student-centered, engaging lessons across math, science, writing, reading, and social studies. ### Summer Educator @ AltSchool Jan 2016 – Jan 2016 | San Francisco, California • Taught students robotics and game design in an interactive, individualized, project-based learning environment. ### Special Education Paraprofessional @ Palo Alto Unified School District Jan 2014 – Jan 2015 | Palo Alto, California, United States • Partnered one-on-one with a special needs fourth grader and a special needs fifth grader during class time to assist each of them with academic and social-emotional development. ### Native English Teacher (NET) @ Amity Corporation Jan 2013 – Jan 2014 | Shizuoka, Japan • Taught Japanese students English as a second language with a schedule ranging from 32 to 40 classes per week (45 or 50 minute classes). • Developed and implemented lesson plans across a wide range of age groups including: pre-school, kindergarten, elementary school, junior high school, university, and adult students with my youngest student at age one and my oldest student at age 75. • Conducted interviews with prospective Japanese teachers and assisted in the hiring process of new teachers. ## Education ### User Experience Design Immersive General Assembly ### M.A. Education: Curriculum and Instruction; California Multiple Subject Teaching Credential Notre Dame de Namur University ### B.A. English Colorado College ## Contact & Social - LinkedIn: https://linkedin.com/in/nicholas-friebel --- Source: https://flows.cv/nickfriebel JSON Resume: https://flows.cv/nickfriebel/resume.json Last updated: 2026-02-23