# Nick Raff > Software Engineer @ TruckSmarter Location: San Francisco, California, United States Profile: https://flows.cv/nickraff An enthusiastic problem solver, I apply technology in creative ways to handle new challenges. I integrate systems, automate processes, and develop custom solutions to solve real client pain points. I'm an avid skier and snowboarder and can be found playing in the mountains near Bear Valley, CA most Winter weekends. ## Work Experience ### Senior Software Engineer @ TruckSmarter Jan 2025 – Present ### Software Engineer @ TruckSmarter Jan 2022 – Jan 2025 | San Francisco, California, United States ### Software Engineering Student @ App Academy Jan 2021 – Jan 2021 | United States → Lead a team of 4 to complete "What the Gif?!", a realtime, multiplayer game inspired by Apples to Apples → Completed 2 independent projects: Dispatch (inspired by Slack), and Shield (game) → Scored 100% across every milestone exam Checkout my featured projects! ### Mid-Market Customer Success Manager @ Airtable Jan 2020 – Jan 2021 | San Francisco Bay Area Airtable is democratizing software creation and empowering anyone to develop the tools they need to streamline their work. → Architected solutions to solve specific client objectives → Developed scripts (Javascript) to automate client processes → Established an internal roundtable to advance the team's product knowledge and client toolkit → Launched Outreach.io to the Success team to drive client engagement at scale ### Associate Customer Success Manager @ Airtable Jan 2019 – Jan 2020 | San Francisco Bay Area ### Business Technology Analyst @ Deloitte Consulting Jan 2017 – Jan 2019 | San Francisco Bay Area → Drove the development and adoption of a new requirements management system (Jama) to streamline cross-timezone collaboration for the 40+ person project team and client stakeholders. → Developed a migration script using Python and VBA to shift legacy documentation into Jama - saving weeks of work. ### Business Analyst @ XL Construction Jan 2017 – Jan 2017 | Milpitas, CA Automated KPI reporting using SQL and Excel - saving a few hours each week for Project Managers ### Database Developer @ Cal Poly Corporation Jan 2015 – Jan 2017 | San Luis Obispo, California Area → Designed and maintained a number of Filemaker applications and related scripts for Student Academic Services → Architected new systems, applied new Filemaker features, and optimized SQL scripts ### Business Analyst Intern @ E. & J. Gallo Winery Jan 2016 – Jan 2016 → Documented the Gallo Sales reporting system to inform a full replacement project → Created proof-of-concept Tableau dashboards for the Sales organization ### Accounting Intern @ XL Construction Jan 2014 – Jan 2014 | Milpitas, CA Developed a cost calculator for business license fees across cities in the bay area ### Intern @ Social Inertia Jan 2013 – Jan 2013 | Los Gatos, CA Business development and outreach ## Education ### App Academy ### Bachelor’s Degree in Business Administration, Information Systems California Polytechnic State University-San Luis Obispo ## Contact & Social - LinkedIn: https://linkedin.com/in/nickraff - GitHub: https://github.com/NRaff/ --- Source: https://flows.cv/nickraff JSON Resume: https://flows.cv/nickraff/resume.json Last updated: 2026-03-31