• Reported directly to the founders, playing a pivotal role in building their vision for a category-defining hardware product–from conceptualization to launch–producing two websites, software features and the out of box experience

• Provides teams with stability and process by evaluating conflicting priorities and measuring those against company goals in a fast-paced and unpredictable start-up environment

• Initiated multiple project charters by identifying and engaging stakeholders to gather requirements in order to establish comprehensive roadmaps for brand, web design, and engineering that adhere to time, cost and scope

• Responsible for conducting a simulation of the envisioned consumer purchase journey–Executives experienced the avoidable friction and agreed to the proposed strategy that benefited the company by ultimately improving the customer experience and reducing fulfillment costs by 22%

• Collaborates closely with designers, engineers, and contractors across the US & Europe, facilitating seamless communication of priorities to ensure quality work is delivered, most notably the successful launch of Humane.com, our ecommerce platform which has attracted millions of visitors

• Capacity to execute and deliver on same-day requests while managing multiple priorities and projects with overlapping timelines

• Leads standups, workshops, and executive reviews to establish constructive and effective next steps, while also gathering, organizing and managing project documents to maintain an accessible source of truth

• Dependable and resourceful by assisting with copywriting, web & UX design when resources are constrained