# Nick Zirnoon > Leading Product Design for Growth, Usability, and Delight | Principal Designer Location: San Ramon, California, United States Profile: https://flows.cv/nickzirnoon With experience in branding, print, web, mobile and interactive, I have brought knowledge and energy to a diverse range of creative projects for corporate, small business, and non-profit clients in industries from health care, financial services, consumer goods, enterprise cloud applications,SAAS, advertising, tourism, and hi-tech. STRENGTHS • Manage multiple projects from concept to completion under tight deadlines • Thrive in team environments and brainstorming sessions, while adept to working independently • Exceptional work ethic, unparalleled attention to detail, and ability to exceed expectations • Encourage team members to reach highest potentials and develop individual strengths ## Work Experience ### GoFundMe Pro | Staff Product Designer @ GoFundMe Jan 2026 – Present | San Francisco Bay Area ### GoFundMe Pro | Staff Product Designer @ GoFundMe Jan 2025 – Jan 2026 Working on GoFundMe Pro admin experience. ### Principal Product Designer @ Blink Health Jan 2022 – Jan 2025 Spearheaded design efforts for patient workflows across BlinkRx and Blink Health mobile and desktop applications. Designed and contributed to numerous core features for the BlinkRx platform, including Activity Center, Transfer Back flows, Expedited Shipping, Knowledge Base, One-Time Password authentication, and Eagle Force Eligibility. Led the ongoing maintenance and evolution of RxOS and Patient Experience Design Systems to ensure consistency, scalability, and user-centric design ### Staff Product Designer - Strategic Portfolio Management @ ServiceNow Jan 2021 – Jan 2022 | Santa Clara, California, United States ### Senior Product Designer - IT Business Management @ ServiceNow Jan 2019 – Jan 2021 | Santa Clara, California, United States ### Senior UX Designer - IT Service Management @ ServiceNow Jan 2016 – Jan 2019 | Santa Clara, California Consumerizing the enterprise one application at a time. Examples of ITSM products I have worked on: Benchmarks & Data Insights Application, Service Catalog, Contextual Search, Continual Improvement Management, Change Schedule, On Call Scheduling/Creation and Agent Workspace ### Principal UI/UX Designer @ Steelwedge (Now part of E2open) Jan 2015 – Jan 2016 | Pleasanton, CA As UX lead, working with internal and external product and development teams, building the narrative of moving from concept to implementation and delivering in frequently tight time frames. Managing and hiring an in house visual designer and juniour UX designer, working closely with UI developers, product managers, data scientist and marketing team ,providing UX guidelines and direction for building a brand new product platform for Steelwedge called Plan Streaming Platform. Created UI style guide and design language for plan streaming suit of products and set up new standards for UX and product team to increase productivity and innovations. Solving many complex UX problems involving big data and demand sensing intelligence. Conducting user studies and collected valuable client feedback for the team and built new features based on collected data. Frequent PPT and state of the art Keynote presentation to validate design decisions and presenting to executive leadership to receive more funding for building innovative and complex UI that stands out among our competition with proven track record of success by increasing overall products sales. ### Senior Interaction Designer @ Yahoo Jan 2013 – Jan 2015 | Sunnyvale, CA • Designed simple, clean, elegant mobile optimized web pages and mobile apps • Incorporated corporate aesthetic in all designs consistently • Rapidly built hi-fidelity wireframes, mockups, storyboards, and work flows • Collaborated with Product Management, Engineering, and Designers to create high quality documentation (design rules, mocks, and workflows) that enables developers to build software that promotes a delightful user experience • Participated in user experience research and usability studies • Participated in design reviews and team-wide design initiatives • Ability to anticipate and create solutions for issues that might arise • Identifying requirements and facilitating the development of conceptual design and product direction based on field research and functional requirements. • Working closely with product managers and developers to define and design the user experience. • Designing the user interaction model, workflow and information architecture • Helping create interactive prototypes for user and market research • Working with usability researchers to design and observe user research studies (usability, ethnography...) and applying research insights to design opportunities • Working with visual designers to improve and refine product design and consistency ### Director of User Experience (Consultant) @ eDevelopment Corporation Jan 2012 – Jan 2015 | Redwood City, California Building Design pattern and style guide for the TeamStrategy™ software. Re design of the UI and building new and exciting user experiences for the TeamStrategy™ software. http://myteamstrategy.com ### Mobile UI Designer @ Kaiser Permanente Jan 2011 – Jan 2012 | Pleasanton, CA As a Mobile UI Designer, accountable for the delivery of all UI and UX design related tasks on multiple mobile application projects. Delivery of Mobile experience designs that meet business requirements and are consistent with the corporate brand. Delivery of Mobile Wireframes for parallel mobile application projects within the agile development methodology, primary contributor to the product backlog for UI design tasks. Participate in the necessary meetings and communications with Scrum Masters and others within architecture, development, data services, and app certification teams. Partner and collaborate with many varying design partners, such as the business stakeholders, brand, marketing, design consultants, and other 3rd parties. ### Web Marketing @ ZINFI Technologies, Inc. Jan 2011 – Jan 2011 | Pleasanton, CA ZINFI helps technology vendors and their channel partners achieve profitable growth rapidly and affordably by automating their demand generation processes globally. • Work with Company’s customers to provide design (web, graphics, user interface, print, collateral, etc.) services • Support Company’s effort in sales & marketing areas to acquire new customers. Created several landing pages and email campaign for Zinfi customer’s. • Audio and video editing • Created graphical charts for monthly and weekly client reports with Java script and html5 • Project management, working closely with Zinfi customers via WebEx meetings creating project timeline and driving the project to completion, supervised globally dispersed designers (Philippines and India). ### Visual Designer @ RingCentral Jan 2011 – Jan 2011 | San Mateo, CA RingCentral provides cloud computing based business phone systems designed for today's mobile and distributed business world. Enhance and build RingCentral family of products (mobile and Web). Collaborate with product managers, engineers, and UX designers, and thrive on taking sometimes-diverging ideas, and turning them into first-rate products with outstanding user experiences. • Worked on RingShuffle mobile app visual interface. • Created several add campaign for lunch of new products. • Gathered user experience metrics for application developers and product manager in order to improve application performance and sales • Re designed Shopping card funnel interface and delivered source files to backend developer for final implementation on live website. • Created style guides and pixel perfect specifications for iconography, web framework components, and application user interfaces. ### Web Designer @ Implant Direct Jan 2008 – Jan 2011 | Santa Clarita, CA Implant Direct, LLC is a leading Dental Implant manufacturing company recently merged with DANAHER and Attachment International. Implant Direct has 12 online stores with operations in various countries around the world. 80% of Implant Direct revenue is generated from its online stores. • Responsible for the development of new web pages including custom programming, and implementing web to SQL interfaces i.e. shopping cart and authorization mechanism and E-Commerce solutions. • Work directly with IT manager to develop project plans, complaint resolution. • Responsible for managing vendors and 3rd party contingent resources. • Created a click to chart rich client application (using Adobe Flex, Adobe Flash and xml) that enabled the firm to achieve a 65% overall improvement in sales. • Hands on experience with Adobe Action script 3, HTML, CSS ### Senior Web/Graphic Designer @ VPI Jan 2006 – Jan 2007 | Camarrilo, CA VPI is a leader in the Development of Call Recording, Call Center Monitoring and Workforce Optimization Solutions. • Responsible for the creation and delivery of company’s corporate image to end users and distribution channel via web, print and mass multimedia venues. • Lead the development and maintenance of company’s website and flash movies • In charge of alliance program for design and maintenance of partner web portal • Creative mind in charge of development of marketing print materials, Tradeshow products (including booth design), newsletters, direct email campaigns, enhanced CD/video (promotional and after-sale support, training, etc.) • Lead designer for the development of the Software UI design. • Founded and managed an intern training program in marketing department - managed 3 to 4 interns. • Assess Market position, trends, develop visual style and present to executive management. Create graphics for online and print marketing campaigns. Coordinate with Executive staff on marketing plans, while maintaining a strict workflow and budget essential to project completion. • Hands on experience with Adobe Action script 3, HTML, CSS and JavaScript ### Production Designer/ Coordinator @ WEBQUEST Jan 2005 – Jan 2006 | Agoura Hills, CA Webquest specialize in e-consulting and full-scale managed solutions for all aspects of e-commerce. • Produced and delivered over 10 original designs and 20 redo designs per month while maintaining a 100% customer satisfaction level • Responsible for design, graphic production, and html and CSS creation for sites and managing related campaigns. • Designed and managed production of html emails, e-newsletters, and other web applications. • Was selected by many customers as their designer of choice to work on highly critical and time sensitive designs. ### Digital Designer @ PARTY POP Jan 2004 – Jan 2005 | Agoura Hills, CA Partypop.com is one of the most Comprehensive Party and Wedding Planning Resource online. • Developed and maintained onlinebridalshows.com using Flash and Action Script. • Automated database submittals using dynamic content design, which improved overall productivity in the sales team by 60%. ### Co Owner @ LMC3 Productions, Inc. Jan 2001 – Jan 2003 | Sherman Oaks, CA LMC3 Productions Inc. full-service creative studio offers comprehensive services in the areas of brand identity, web development, video production and print design. • As a Freelance designer was involved in all aspects of running the business from business development, project scoping, designing and delivery of various time-sensitive projects. • Learned to manage projects with varied sizes, scopes and balancing competing priorities. • Successfully addressed a constant stream of challenges that comes with doing business as a freelance designer handling technical, business, time-constraint and personality challenges • Delivered projects ranging from corporate/individual identity definition, interactive web design, CD business cards, interface design, all the way to E-commerce development, motion graphics and even music video production managing a team of about 20 contracted individuals and cast members. ### Design Internship @ NBC News Jan 2000 – Jan 2000 | Greater New York City Area Design Intern @ NBC New Media Productions Department. ## Education ### B.A. in in Art with Computer Art and Design Concentration California State University, Northridge ### AAS in Computer Animation Bergen Community College ## Contact & Social - LinkedIn: https://linkedin.com/in/nzirnoon - Dribbble: https://dribbble.com/NickNoon --- Source: https://flows.cv/nickzirnoon JSON Resume: https://flows.cv/nickzirnoon/resume.json Last updated: 2026-04-13