I built and lead The RealReal's UX research and design team. Our team designs new product features and experiences for our buyers, sellers, and operators across web, mobile web, and iOS.

I hired most of the team, established our values and ways of working, and developed tools and processes to inspire our team to execute high quality, human-centered experiences consistently and efficiently.

The products and features we've launched have been deeply rooted in the company's profitability objectives and commitment to be the best place to buy and sell authenticated luxury goods.

Designed and prototyped an app for first time female runners. Developed and fielded longitudinal customer research with a panel of runners to understand their behaviors and unmet needs; drew concepts; prototyped new experiences and features for the app with analogous technologies; directed design of looks-like prototype for Nike board meeting. The project won a prestigious internal award, and insights and features from our project have been adopted by Nike Run Club.

Lyric™ designs spaces and technology to empower a more creative and connected world. As the leading tech and data-powered real estate and lifestyle hospitality company, we’re reimagining the future of living for the modern business traveler. Our premium and purposeful Creative Suites™ – set within inspired buildings in the most exciting neighborhoods in the country – combine the productivity of a workspace, the inspiration of an artistic studio, and the amenities of a luxury hotel. Whether you stay one or 200 nights, we’re building a network of living spaces that make you feel at home everywhere. Our focus is on flexibility, purpose and community to help you unlock possible.

Developed concepts to scale the Uber brand experience within the urban environment.