# Nicole Caldwell > Senior Software Engineer at The Home Depot Location: Austin, Texas Metropolitan Area, United States Profile: https://flows.cv/nicolecaldwell * Fullstack Software Engineer * 1 year of software development experience at tech startup Made Renovation * 8 years of software development experience at Amazon * 2 years of software development experience at The Home Depot * 2 summer internships at Microsoft * Graduated with a BS in Computer Science from the University of North Carolina at Chapel Hill ## Work Experience ### Senior Software Engineer @ The Home Depot Jan 2023 – Present • Architected and deployed scalable features and performance improvements for product and bundle data across Home Depot’s web and mobile ecosystems, improving the browsing experience for millions of customers. • Engineered an immersive "Brand Collections" browsing experience, enabling customers to shop curated style sets, which drove increased engagement and cross-category discovery. • Resolved complex regulatory payment barriers by engineering a custom installation service add-on, expanding service availability to previously restricted regions and capturing untapped market share. ### Senior Software Engineer @ Made Renovation Jan 2022 – Jan 2023 | Remote • Designed and implemented made-from-scratch software solutions that helped people love their bathroom in Typescript, Node.js, React.js, AWS, PostgreSQL, and ExpressJS, and was acquired by The Home Depot. • Implemented new features and website performance improvements of web applications used by interior designers, operations staff, and customers of Made Renovation. ### Software Development Engineer II @ Amazon Jan 2018 – Jan 2022 | Austin, Texas Metropolitan Area Security Products | October 2021 - July 20, 2022 in Austin, TX: • Fulfilled the role of tech lead for a project team of 3 engineers to write a new service that provides read REST APIs for the latest security issues data. • Maintained the full stack of the web application that managed security risks for engineers of Consumer Division by surfacing, prioritizing, and ticketing hundreds of thousands of risks to 1000+ engineers worldwide using React, Redux, Typescript with Java Microservices using AWS Lambda, DynamoDB, ECS, SQS, SNS, Ruby, and others. Outbound Communications | December 2020 - October 2021 in Seattle, WA: • Migrated the access management backend service used by Amazon’s internal marketing campaign planning software used by 1000+ Marketing Managers worldwide, simplifying the role structure in the process, by implementing the new API calls in Java and working with stakeholders to design the migration and write the new access role guidelines and audit process. • Launched new Machine Learning (ML) models that increased the attributed growth scores of Amazon marketing campaigns in the first 3 months of experimentation by deprecating a service call in the marketing planning workflow. Flex Account Management & Onboarding | June 2020 - November 2020: • Improved the full stack of software to scale Delivery Provider (DP) Onboarding Experience by working in EC2, SQS, SNS, some NodeJS, some Angular, Java, and JavaScript. AWS WorkSpaces Client | November 2018 - May 2020: • Successfully launched a complete rewrite of the Amazon WorkSpaces Desktop Client v3.0 for Windows, Linux, and Mac by gathering and writing the requirements for new logging, metrics, dashboards, and crash log dashboards and implementing them in Ruby, Java/Spring, AWS CloudWatch Insights, and Kibana with ElasticSearch. • Designed and Implemented a Network Health Check window on v3.0 client that shows the network connection status of the desktop client device, in C#/Xamarin for all device types. ### Software Development Engineer I @ Amazon Jan 2014 – Jan 2018 | Austin, Texas Metropolitan Area Hardlines (Outdoors, Sports, and Toys) | April 2017 - November 2018: • Successfully launched Tires Ship to Store in dozens of cities across the US by functioning as the tech lead for a project team of 3 engineers of the full stack of changes to the Ordering and Post Order experiences. The tech design was well-received by platform teams. • Expanded the Bicycle Ship to Store program by designing the software for promotional discounts for the program and it was implemented by a peer engineer with no major issues. Used Java, Javascript, and Perl. Website Delivery Experience (DEX) | August 2014 - April 2017: • Greatly reduced the number of weekly customer service calls from Amazon customers due to unclear holiday-related delivery promises, Prime shipping eligibility, and delivery signature instructions, by designing and implementing new features with billions of views on Amazon.com globally using Java, Javascript, JSON, and Perl. ### Residential Computing Consultant @ UNC Information and Technology Services Jan 2012 – Jan 2014 | Chapel Hill, NC • Provided efficient on-site IT support for over 1200 residents in an on-campus community at UNC–Chapel Hill. • Received RCC of the month for my area in August 2012, September 2012, and February 2014. Received the highest possible average customer rating of Outstanding for the 2012-2013 school year. ### Software Development Engineer Intern @ Microsoft Jan 2013 – Jan 2013 | Redmond, WA • Developed a prototype for a possible Teams feature in C# for Outlook Web App. It launched a Lync conference call from users in a group in Outlook Web App with one click. ### Undergraduate Teaching Assistant (TA) @ University of North Carolina at Chapel Hill Jan 2012 – Jan 2012 | Department of Computer Science • Provided one-on-one instruction and graded student work with one other TA for over 100 students in a Special Topics course, Discrete Structures, taught by Dr. Jack Snoeyink. ### Explore Microsoft Intern @ Microsoft Jan 2012 – Jan 2012 | Redmond, WA As part of the Explore Microsoft Internship Program: • Conceptualized, designed, and implemented a WPF desktop application with a database on the backend with two other interns in C# that started online conference calls for an on-call engineer quickly and efficiently for finding solutions to escalated Office365 customer issues. ## Education ### Bachelor of Science (BS) in Computer Science The University of North Carolina at Chapel Hill Jan 2010 – Jan 2014 ## Contact & Social - LinkedIn: https://linkedin.com/in/nicoleatcaldwell - Website: https://nicole-caldwell.github.io --- Source: https://flows.cv/nicolecaldwell JSON Resume: https://flows.cv/nicolecaldwell/resume.json Last updated: 2026-03-22