# Nicole Chien > Yale August Home, Inc. Sr HW Program Manager Location: San Jose, California, United States Profile: https://flows.cv/nicolechien 15 years of experience working with key international clients including Dell, Apple, HP, LG, Lenovo, Acer, (automotive, consumer mobile and handheld devices, servers, IoT, home automation, packaging, etc.) including driving quality, cost-down, and performance improvements. Technical project management in handling injection molding, sheet metal, die casting, chassis, cable harness, extrusions, displays, light guides, PCB, SMT, Li-ion battery packs, connector suppliers to deliver high quality tooling and sub-assemblies on schedule to meet EVT, DVT, PVT objectives. Strong key stakeholder management, good communication and interpersonal skills, driving firmware, hardware, quality, EE, RF, ME, PD, ID, Packaging, Quality, Reliability, Marketing, to deliver on-time. Maintain close working relationship with CM partners including Quanta, Flextronics, Foxconn, WNC. Driving certification testing FCC, UL, CE, PCTRB, LTE AT&T/Verizon, ISO 16750 Automotive Electronics, Apple Certify Logo MFi, Bluetooth, UN 38.3 battery testing. Daily maintain BOM releases, program budget tracking (SOW, NRE, BOM/EC costs), 3rd party testing, coordinate w/ logistics, samples build/allocation, ECO, PO/PR follow up and cost down strategies. Solid experience in project management with PMP training with technical support to Sales & Marketing. Multiple projects working with both high volume and very challenging low volume products. Excellent command of listening, spoken and written English. Native Chinese (Mandarin) Proficient in Google Docs, Confluence, Jira, Agile, Arena, MS Project, Smartsheet, ERP, SAP. ## Work Experience ### Senior Hardware Engineer Program Manager @ Yale and August U.S. Jan 2021 – Present | San Francisco Bay Area ### Product Design Engineering Project Manager (MacBook) @ Apple Jan 2020 – Jan 2021 | Cupertino, California, United States ### Senior Technical Program Manager (Self-Driving Modules) @ Rivian Jan 2020 – Jan 2020 | San Francisco Bay Area Responsible for self driving module development. Coordinating development including ME, EE, software/firmware, validation teams; sample build allocation plan, working with CM factory in Mexico and Taiwan, internal validation testing, and in-house car assembly. ### Sr HW Project Manager (Digital License Plate) @ Reviver Jan 2017 – Jan 2019 | Foster City, CA 94404 - Delivered product from PRD to POC through development cycles to mass production. - Manage the product definition, development schedule EVT to MP, and overall product budget. - Drive day-to-day activities to meet overall program objectives focusing on EE, RF, and ME design, managing regulatory testing FCC, ISO 16750, IP66, PCTRB, LTE, reliability testing in house and at 3rd party including cost negotiations and schedule. - Manage CM/ODMs/vendors relationship and deliverables including SOW and NRE negotiations. - Manage materials, supplier selection, price negotiations (both tooling and unit pricing) along with hard tooling schedules, (including ID, EE, ME, RF (RFID/BT/LTE), displays, injection molding, sheet metal, connectors, cables...) logistics, supply chain and material management. ### Program Manager (Packaging) @ Golden Arrow America Jan 2016 – Jan 2017 | Cupertino, California - Coordinating with the R&D team to achieve customer’s stringent and detailed RFQ requirements. - Managed packaging projects for headset, headphone, and watch from POC through PVT builds. - Delivered packaging solutions to meet delivery on time with challenging quality metrics for pure Apple white, dust control, tolerance control, flatness, smoothness, using recycled materials. - Quotation preparation including pricing review with factory, labor/material/MOH/testing cost and related NRE to meet very competitive Apple pricing structure. ### Sr. Program Manager (Home Automation) @ Liteon Jan 2011 – Jan 2015 | New Taipei City, Taiwan - Project Management/Account Management of ODM/OEM Home automation devices product development. Leading cross-functional teams from concept through prototype and into production. - Delivered multiple successful products to market; doorbell camera, hotel room display controller, touch panel display controller, networking systems. - Managed ID&ME design for challenging TTM wireless home automation Zigbee technology for Philips Hue product. - Challenging new markets required close monitoring of high risk issues in product development. - Key focus on cost reduction programs, closely working with procurement department. - Conduct new product opportunity assessment; business targets fulfillment e.g. pricing, P/L, budget control; and P.O. follow up etc. along with customer engagement for future business opportunities. - Monitor sub-contracting vendor quality/cost/manufacturing process on regular basis. ### Sr. Program Manager (Industrial PC Systems) @ Lanner Electronics Inc. Jan 2010 – Jan 2011 | New Taipei City, Taiwan - Project Management/Account Management of ODM/OEM IPC system product development. - Challenging products with a plethora of skews, constant engineering change orders, and low volume required constant communication and relationship development with vendors and internal team. - Acted as a focal contact point with solid English and technical product knowledge as a window between R&D Dept, Sales Dept and customers. - Key accounts servicing e.g. customer engagement, pricing, P/L, cost management, budget control, P.O. follow up etc. ### Sr. Project Manager (Electronic Meeting Equipment) @ 廣達電腦 Jan 2009 – Jan 2010 | Taoyuan County, Taiwan - Delivered challenging new HD technology video conference device for portable customers who need instant high quality video conference, including small business, traveling sales, marketing, etc. - Provided required service and support to Project Leader, managing, leading & coordinating development of Retail Configurations and their printed components for launch into the Mainland China manufacturers. - Ensured project schedules are well met, evaluated risks, monitored and tracked the project progress and status, cost and performance against the requirements of the Project Plan. - Supported sales and marketing team on regular basis. ### Project Manager (ODM Webcam) @ Logitech Jan 2006 – Jan 2009 | Hsinchu County/City, Taiwan - Delivered highest market share ODM integrated notebook webcam into production 100k/month. From PRD to RFQ to mass production (including Acer, Asus, HP, Dell, LG and Toshiba). - Project total management, including cost, schedule, resources, performance and risk control. -Coordinated with project design team which included Mechanical, Electrical, Optical and Firmware Engineer team. - Project synchronized within organization including Marketing and Management team in USA, factory team in China and Worldwide Sales team. - Product BOM control and maintenance. Provided complete ODM support for customer. (including Quanta, Compal, Foxconn and ESC) Participated and performed in each stage of manufacturing process. (including EVT, DVT, PVT and MP stage) - Responsible for new team member training and development. ### Project Manager (PC Server) @ Quanta Computer Inc. Jan 2003 – Jan 2006 | Taoyuan County, Taiwan - Delivered 2U rack and tower chassis server from RFQ to mass production starting at 5k/month production, managing Flextronics subassembly with final assembly in Quanta for Dell. - Project Management for Server products; cooperating with major corporate accounts. (including Dell and Custom Brand) - Participated in Server PRD and RFQ reviews with cross functional communication and coordination with OEM customers and suppliers. - Collaborated directly with R&D Dept to ensure solid design quality, on-time delivery, and cost management while managing risks to the schedule. - Cross functional communication and coordination with OEM customers and suppliers ## Education ### Master of Science (MS) in Industrial Design Tatung University ### Bachelor of Science - BS in Industrial and Product Design Tatung University ## Contact & Social - LinkedIn: https://linkedin.com/in/nicole-chien-174a232a --- Source: https://flows.cv/nicolechien JSON Resume: https://flows.cv/nicolechien/resume.json Last updated: 2026-04-13