Occasionally substituted for team leader as front-end supervisor

Drive cooperation and interaction by acting as a mediator between guests, supervisors, and other team members

Organize the service desk to encourage efficient and friendly service for guests

Guide guests in their experiences with new technology such as those provided by the store as well as new applications provided by the company

Logged user stories in Atlassian JIRA to include in sprint and product backlogs

Tested software for any bugs and logged them appropriately in Atlassian JIRA

Provided video walkthroughs of UX for clients and reported any concerns

Analyzed UI/UX design under product and project manager

Worked in an Agile/Scrum environment

Interact with parents of students completing the program by making sure all questions and areas of concerns were answered at outstanding standards

Ensure that all students and parents participating in the program were satisfied with the service provided

Organize paperwork so that employees were able to accommodate to students more efficiently

Cooperate and working with other employees in a professional fashion to maximize efficiency