# Nicole Inagawa (Choy) > Sr. UX Designer at Workday Location: San Francisco Bay Area, United States Profile: https://flows.cv/nicoleinagawachoy 👋 Hi there. I’m Nicole, a San Francisco native passionate about good food, dogs, and a well-documented design system. I’m a systems designer who partners with UI Platform engineering to build scalable solutions for a wide range of cross-product experiences. I view every project through a holistic lens—creating components and patterns flexible enough to adapt to the needs of various user types and their critical journeys. I’m equally committed to internal enablement; my goal is to provide product designers with the self-service tools and guidance they need to ship consistent, high-impact work with confidence. ## Work Experience ### Sr. UX Product Designer @ Workday Jan 2019 – Present | San Francisco Bay Area Conversational AI Design Lead (May 2023 - Present) • Co-lead in establishing the design vision for Workday’s Conversational AI, designing the end-to-end experience around key agent capabilities for a globally accessible, multi-agent companion. • Created Figma “Starter Kits” as a central source of truth, establishing a scalable system of components and specs that ensured design-to-code consistency across 10+ agent teams. • Enabled executive storytelling by delivering high-fidelity prototypes for Workday Rising and Innovation Summit keynotes, effectively communicating the long-term vision and agentic capabilities of Workday’s Conversational AI platform. • Partnered cross-functionally with UI Platform Engineering and Accessibility SMEs to align complex design requirements with technical roadmaps and enterprise scalability. • Documented AI design patterns and product examples on the Workday Canvas Design System site, ensuring systemic consistency across product. UX Frameworks (November 2019 - May 2023) • Led high-impact accessibility (A11y) initiatives, including a comprehensive redesign of the Org Chart to ensure compliance and usability for one of the platform’s most utilized features. • Lead designer on key UI Platform frameworks including Hubs and Micro-transactions; established predictable navigation for deep functional areas and simplified high-frequency task flows to increase user completion rates. • Created and maintained Figma Starter kits, delivering comprehensive self-service resources—including component libraries and technical specs—that empowered product design teams to evaluate use cases and accelerate production timelines. ### Product Designer, Canvas Design System @ Workday Jan 2016 – Jan 2019 | Pleasanton, CA • Co-led the creation and development of the Prism Design Library- the foundational precursor to the Canvas Design System; established early design standards, wrote documentation, and managed the library before its transition to a publicly accessible resource. • Canvas Design System site lead, project managing a cross-functional team of 7 (designers, developers, and content designers) to deliver the content and code for the first three major system releases. • Migrated UI Platform components and patterns from Sketch to Figma. Created corresponding UI Platform (now Gen UI) libraries for core platform components and frameworks, including Task Wizard, Error Widget, Calendar, and Prompts, ensuring design-to-code parity across the ecosystem. ### Associate Product Designer, UX Tools @ Workday Jan 2015 – Jan 2016 | Pleasanton, California, United States Lead designer on error widget, collaboration, and omni-channel frameworks. Partnered with product teams to deliver framework solutions that met specific application needs while maintaining platform-wide standards. ### Associate UX Researcher, UX Tools @ Workday Jan 2014 – Jan 2015 | Pleasanton, California, United States • Led end-to-end qualitative usability studies for core platform features including Data Viz, Inbox, Product Tours, Errors, and Mass Actions, collaborating closely with UX Tools Designers and UI Platform Engineers. • Evaluated design concepts for new UI features, focused on improving task efficiency and reducing cognitive load across multiple user personas. • Translated raw data into prioritized insights, shaping product roadmaps and providing evidence-based recommendations that informed design iterations and long-term UI Platform development goals. ### UX Research Intern @ Workday Jan 2013 – Jan 2013 | Pleasanton, CA ### Web Development/UX Intern @ FortuneBuilders Jan 2013 – Jan 2013 ### Cognitive Development Lab Undergraduate Researcher @ UC San Diego Jan 2011 – Jan 2012 | La Jolla, CA ## Education ### Bachelor of Science (BS) in Cognitive Science with a specialization in Human-computer Interaction UC San Diego Jan 2010 – Jan 2014 ### Bachelor of Arts (BA) in Communication, General UC San Diego Jan 2010 – Jan 2014 ## Contact & Social - LinkedIn: https://linkedin.com/in/nicoleinagawa --- Source: https://flows.cv/nicoleinagawachoy JSON Resume: https://flows.cv/nicoleinagawachoy/resume.json Last updated: 2026-03-25