# Nicole L. > Product Support Engineer | Let's Do This Location: New York, New York, United States Profile: https://flows.cv/nicolel Latina Product Support Engineer / Software Engineer based in NYC πŸ’»βœ¨πŸ‡΅πŸ‡ͺ ## Work Experience ### Product Support Engineer @ Let's Do This Jan 2025 – Present | New York, New York, United States Product Support Engineer at Let’s Do This, helping organizers and participants have smooth product experiences. I troubleshoot and resolve complex issues, automate workflows with scripts and backfills, and collaborate with engineers and product to make the platform more reliable and user-friendly. ### Software Engineer @ General Motors Jan 2022 – Jan 2024 | Austin, Texas, United States Software Engineer on GM’s manufacturing platform, developing and supporting vehicle line-tracking systems used daily across global facilities. Led API design for real-time data flow, improved UX for plant-floor tools, and built automation pipelines to support CI/CD and system reliability. ### Technology Support - Team Lead @ Texas State University Jan 2019 – Jan 2021 | San Marcos, Texas, United States ### Software Quality Assurance Tester @ Texas State University Jan 2018 – Jan 2019 | San Marcos, Texas, United States ## Education ### Bachelor of Science - BS in Computer Science Texas State University Jan 2017 – Jan 2021 ## Contact & Social - LinkedIn: https://linkedin.com/in/nicole-lesley --- Source: https://flows.cv/nicolel JSON Resume: https://flows.cv/nicolel/resume.json Last updated: 2026-04-01