• Betweened: Product Design and content curation for the family-friendly social media app.

• Everfi: Product Design for Financial Education courses.

• Developed product initiatives addressing business and user needs with internal stakeholders.Developed product initiatives addressing business and user needs with internal stakeholders.

• Delivered iterative user flow diagrams, sketches, wireframes, prototypes, and deliverables for desktop and mobile.

• Worked closely with Product and Engineering to create quick, iterative features; evaluated and recommended design iterations based on data and feedback.

• Collaborated with internal stakeholders by coordinating and leading meetings between UX and the following teams: Engineering, Product, Creative/Marketing, Sales, and Customer Service.

Projects included: Replenishment, Orders, Home Page, Shipment Tracking, Webinar, Invoice, Capturing Leads, Selling Clubs to Fairs, Fair to Fair Referrals.

• Delivered the same responsibilities relevant to being a UX Designer as detailed above. Projects included: new product initiatives (1:1 lessons/ tutoring), B2B tools for educators, and user research.

• Participated in design reviews to apply UX best practices; communicated team updates; planned and led design activities for team collaboration.

• Evaluated and gave recommendations in Design Reviews according to UX best practices and design system; communicated team updates; planned and led design activities for Edpod collaboration.

• UX research responsibilities: Planned research initiatives, coordinated, conducted, and assisted in user interviews and usability testing; synthesized the findings for themes, communicated results, and recommendations.

• Kept ongoing documentation for Support processes

• Revamped the NovoEd Knowledge Base

• Provided Best in Class Support