# Nicole Plante > Designer, Researcher, User Advocate Location: Oakland, California, United States Profile: https://flows.cv/nicoleplante I seek to improve and enrich user experiences through research, empathy, and design. ## Work Experience ### User Experience Designer @ Stride, Inc. Jan 2025 – Present ### Freelance/ Contract Product Designer @ Self-Employed Jan 2023 – Jan 2024 - Betweened: Product Design and content curation for the family-friendly social media app. - Everfi: Product Design for Financial Education courses. ### UX Designer - Book Fairs @ Literati Jan 2022 – Jan 2023 - Developed product initiatives addressing business and user needs with internal stakeholders.Developed product initiatives addressing business and user needs with internal stakeholders. - Delivered iterative user flow diagrams, sketches, wireframes, prototypes, and deliverables for desktop and mobile. - Worked closely with Product and Engineering to create quick, iterative features; evaluated and recommended design iterations based on data and feedback. - Collaborated with internal stakeholders by coordinating and leading meetings between UX and the following teams: Engineering, Product, Creative/Marketing, Sales, and Customer Service. Projects included: Replenishment, Orders, Home Page, Shipment Tracking, Webinar, Invoice, Capturing Leads, Selling Clubs to Fairs, Fair to Fair Referrals. ### Experience Designer - Educators @ Outschool Jan 2021 – Jan 2022 - Delivered the same responsibilities relevant to being a UX Designer as detailed above. Projects included: new product initiatives (1:1 lessons/ tutoring), B2B tools for educators, and user research. - Participated in design reviews to apply UX best practices; communicated team updates; planned and led design activities for team collaboration. - Evaluated and gave recommendations in Design Reviews according to UX best practices and design system; communicated team updates; planned and led design activities for Edpod collaboration. - UX research responsibilities: Planned research initiatives, coordinated, conducted, and assisted in user interviews and usability testing; synthesized the findings for themes, communicated results, and recommendations. ### Customer Support Specialist @ NovoEd Jan 2020 – Jan 2021 | San Francisco Bay Area - Kept ongoing documentation for Support processes - Revamped the NovoEd Knowledge Base - Provided Best in Class Support ### Associate Product Designer @ Kiddom Jan 2019 – Jan 2019 | San Francisco Bay Area Kiddom is an edtech product that serves educators and students. - Developing strategies and concepts addressing business goals and customer needs - Executing designs according to business and product objectives and constraints - Collaborated with internal and external stakeholders while incorporating feedback into design iterations - Worked with engineers for pixel-perfect results - Evaluated existing product for UX recommendations - Planned, lead, and incorporated user research into strategy and design - Synthesized data and evaluated the product for actionable insights and design recommendations ### UX Intern + Learning Experience Designer @ Kiddom Jan 2018 – Jan 2019 I split my time balancing LXD and UX work: - Developed modular coursework https://learn.kiddom.co/with Skilljar to support flexible pathways and scale implementation - Established company learning design guidelines, process, and branding in Online Kiddom PD Handbook - Continually evaluated content usage and effectiveness, analyzed gaps, and defined and drove strategic improvements to user content - Content design - Smaller scope UX projects and design system contributions. ### Support Specialist @ Kiddom Jan 2017 – Jan 2019 | San Francisco Bay Area - Delivered quality, live, and on-going customer support - Tested / QA for new builds; create bug tickets - Demonstrated the platform for onboarding - Maintained on-going communication and adaptability in a startup culture - Crafted and maintained customer-facing media (getting started guides, videos, help article, sales and success documents etc.) - Improved operational efficiency by building reusable content and tools for tracking content and media ### 8th Grade Homeroom Teacher @ Corpus Christi Elementary and Middle School Jan 2012 – Jan 2016 | Piedmont, CA - Planned and taught curricula applying backwards design, interdisciplinary units and social-emotional themes - Extensive experience with ongoing, pressing deadlines, prioritizing, short and long-term time-management, flexibility under stress ### Head Instructor @ Galileo Learning Jan 2012 – Jan 2013 | Tiburon, CA Lead instructor for Filmmaking, Web Design, and Inventor's Inc. ### English Language Arts Teacher (7-12) @ NYC Department of Education Jan 2008 – Jan 2011 Instructed suspended students, including special education, ELL and at-risk youth, from diverse schools and socio-economic backgrounds with varied reading and writing performance abilities. Experience with the workshop model, balanced literacy, and project-based assessments. ## Education ### Bachelor's degree in Web Page, Digital/Multimedia and Information Resources Design Academy of Art University ### Master's Degree in Secondary Education and Teaching Brooklyn College ### Bachelor's Degree in English Language and Literature/Letters University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/nicolemplante - Portfolio: http://nicolemplante.com/ --- Source: https://flows.cv/nicoleplante JSON Resume: https://flows.cv/nicoleplante/resume.json Last updated: 2026-04-13