# Nicole Sorci

> Content Production • Program Management • Design Operations

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/nicolesorci

Leader with 10+ years of experience delivering brand, digital, and experiential work. Skilled at bridging creative and execution—managing production pipelines, aligning cross-functional teams, and building scalable systems that enable high-quality creative work and content delivery. Specialty in bringing structure to complex environments and executing high-visibility projects. 

Experience working across diverse organizations, including design firms, SaaS, startups, and nonprofits. I have managed creative teams and guided design and process solutions for work at a variety of scales and disciplines, including branding, campaign, web, e-design, and experiential.

I am passionate about finding ways to improve processes and leverage the unique skills of those around me to empower my team and peers to do their best work and create meaningful customer experiences.  
 

Specialties: content production, program development, project/team management, creative operations, scaling operations, design strategy, brand stewardship, leveraging AI technology for operations, change management, and mentoring emerging talent.

## Work Experience
### Program Operations Specialist @ Adobe
Jan 2025 – Present

### Creative Operations Manager, Aquent x Adobe Studio @ Adobe
Jan 2022 – Jan 2025 | San Francisco, CA
Right hand to the Head of Creative Operations. Supporting the creative teams at Adobe Brand Studio to do their best work. 

Led cross-functional alignment and change initiatives to streamline content production at scale. On the front line, leveraging AI technologies to streamline operations in creative spaces, increasing efficiency, ensuring business continuity, and driving impactful change within the organization.

### Design Operations Manager @ Modsy
Jan 2021 – Jan 2022 | San Francisco, CA
Launched first-to-market e-design service. Scaled operations and a remote team in fast-paced environment. Led team of 14 direct reports.

Oversaw content and design production pipeline for new service supporting 175+ active client projects. Increased team capacity by 60% and eliminated customer waitlist through production planning and workflow optimization. 

Drove strategic and quarterly planning, pipeline management, KPI tracking, and status reporting to core team, leadership, and CEO.

### Senior Project Manager @ Volume Inc.
Jan 2018 – Jan 2021 | San Francisco Bay Area
Management of award-winning, large-scale, multi-disciplinary projects ranging from branding, digital, and experiential design. Clients include Google, Bloomberg, Autodesk, and Bay Area Discovery Museum.

Led multiple concurrent large-scale projects. Managed operations, proposals/RFPs, client relationships, and a team of internal and external contractors/designers. 

Supported art direction and quality control via asset reviews, using my design expertise to identify errors and ensure high creative standards.

### Founder / Design Strategist @ NCS Design
Jan 2013 – Jan 2020 | San Francisco Bay Area
Design strategy, program development, and project management for multimedia work. Clients include IDEO, SFMOMA, Frankly Green + Webb

### Chapter Leader @ OpenIDEO
Jan 2017 – Jan 2019 | San Francisco Bay Area
Led 300+ chapter members through real-world design challenges to promote social change in the areas of workplace empowerment, health, housing, and environmental sustainability. Built and managed partnerships with local entities and global chapters to expand our reach both as a chapter and as a global organization.

### Expansion Project Manager / Design Research @ SFMOMA San Francisco Museum of Modern Art
Jan 2015 – Jan 2017 | San Francisco Bay Area
Project management for a $300 million expansion, including 235,000 square feet of new gallery space. Managed digital content initiatives for museum expansion, enhancing visitor experience and engagement. Delivered scalable content systems that enabled a small team to support increased demand of the expanded museum.

### Design Research @ Tongji University
Jan 2011 – Jan 2011 | Shanghai, China


## Education
### Bachelor of Arts (B.A.) in Anthropology/Human Factors
New York University

### Master of Architecture (M.Arch.)
University of Colorado Denver

### UX Design
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/nicolesorci

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Source: https://flows.cv/nicolesorci
JSON Resume: https://flows.cv/nicolesorci/resume.json
Last updated: 2026-04-13