# Nicole Wang

> UI/UX Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/nicolewang

I provide design solutions that integrate functionality, aesthetics and business value.
           
Led the design of the following products:
- B2B web application for healthcare teams and providers, improving workflow efficiency in chronic disease management
- Web portal for billing operations
- Patient-facing mobile app for monitoring vital signs and tracking daily lifestyle behaviors
- The iHealth Labs website

## Work Experience
### Product Designer @ iHealth Labs
Jan 2020 – Present

### Product Designer @ iHealth Labs
Jan 2020 – Jan 2022 | San Jose, California, United States
- Collaborate cross functionally to design App to help patients in chronic disease self-management.
- Collaborate with designers, PM, care team and engineers to design Web App for care team and providers to manage patients.
- Conduct research including clinic observation, competitor analysis contextual inquiry etc.

### UI/UX Designer @ The Arctic Institute
Jan 2019 – Jan 2020 | San Francisco Bay Area
- Designed a website for a 3-year initiative to maximize cooperation, increase user engagement, and educate the public about the changing migration pattern in the arctic coastal area.
- Created sitemap, wireframes, layout, flow chart to ensure website user experience.
- Designed logo and visual branding guidelines including colors, fonts, and other graphic design elements to use in print and digital communications materials.

### Design Consultant @ Hack the Hood
Jan 2018 – Jan 2018
- Delivered a spatial management strategy that increases Hack the Hood employee’s working efficiency, caters various working styles and improves customer experience. 
- Led user research and stimulated collaborative relationship with clients by coordinating effective communication. 
- Presented research findings, insights, design rationale and design strategy to the director of Hack the Hood to inform execution within the financial budget.

### English Second Language Teacher @ New Oriental Education & Technology Group
Jan 2014 – Jan 2016 | Chengdu, Sichuan, China
- Achieved 88 % end customer retention rate by designing learning engagement, applying effective communication strategy and customer service strategy.
- Converted 35 % potential customers into paying customers by improving free trial experience and facilitating community events.
- Develop course curriculum and co-authored teaching guidance, supporting materials 
and activity book that’s been used in 10 school branches.
- Designed an internal toolkit that improved employees working performance in 10 school branches and realized 20 % retention rate rise school-widely.


## Education
### Master's degree in Interaction Design
California College of the Arts

### Graphic & Interactive Design
Foothill College

### Bacholor in English Language and Literature, General
Sichuan Normal University

### Continuing in Public Speaking
Stanford University


## Contact & Social
- LinkedIn: https://linkedin.com/in/hewangnicole
- Website: https://nicolehewang.com

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Source: https://flows.cv/nicolewang
JSON Resume: https://flows.cv/nicolewang/resume.json
Last updated: 2026-04-08