Employee #5 | First Forward Deployed Engineer
• Serving as the technical lead for enterprise customers, owning the full lifecycle of AI agent deployments across voice, chat, email, and SMS—from end to end integration building/testing, implementation and customization to production launch.
• Helping lead technical pre-sales, onboarding, and customer success, acting as the primary technical and solutions partner for large enterprise accounts.
• Within my first month, independently assumed both technical and sales leadership for a major enterprise opportunity, guiding the client through proof of concept to full customer conversion.
• Closed and delivered a deal generating approximately $500K in annual recurring revenue within three months, operating end-to-end as a solo lead.
• Contributing directly to product development in Python, implementing STT and TTS model support and building customer-facing features that improved adaptability, usability, and ease of integration for enterprise users.
• leading and creating agents, demos, and running through POCs on the daily to add to the customer list!