• Providing Daytime On Call support for Electric and Distribution Grid Operations working with PG&E operators directly, debugging their issues in real time.

• Worked with PG&E Cybersecurity team to track and resolve software security related vulnerabilities in Grid Ops applications.

• Created complex queries for CXI team to extract Level1 outage and ETOR data.

• Work closely with TCOE testing team assisting them to extract relevant outage DMS data.

• Provided DMS support to MuleSoft team working on Outage Notification Redesign project.

Assisted with Inserting and updating data into DMS Db Tables through stored procedures.

• Proficient with DMS, Focal Point, DAFW, OMT internal applications.

• Support for mission critical Control Center and Distribution Planning Tools Applications such as OMT, DMS, DAFW, Focal Point, DOD, ARCOS, EPC Paging, ILIS and Cyme, Streetlight

reports, Standby 911 reports, LOAD Seer

Extracted outage data from PG&E’s ILIS-ODB database and generated reports.

• Track and manage reports of application incidents, and support users throughout the triage and resolution process driving them to completion.

• Support FAS and UIQ teams in performing testing and environment support.

• Developed and deployed System Performance Monitor Project in Classic ASP & Oracle in form of Tableau representation.

• Worked closely in a team with other software developers, system administrators and testers, gaining a good understanding of the overall business operations.

• Provided On Call support for Distribution Grid Operations and worked with clients to understand and resolve their issues related to application software.

• Supported production related activities of OIS like OMT, ORMAP, DOD, ARCOS, EPC Paging, ILIS.

• Developed Perl scripts to report CPU Utilization of UNIX Servers.

• Worked on range of assignments including setting up the new DCM servers on Unix Platform.

• Created and updated technical documents for newly developed DMS project.

• Developed MES Web services Applications and interfaces using JavaScript, C#, HTML, CSS

• Created Oracle SQL Queries to efficiently report data from different manufacturing units.

• Automated printing operations for product labels using Apriso Flexnet Software.

• Supported production related MES software issues with users.

• Worked on SQL queries and stored procedures.

• Worked on different production modules in Flexnet to support production.

• Proficient with Machine Integrator and Business Components and Process Builder.