# Nihar Ratnam

> Staff Product Designer

Profile: https://flows.cv/nihar

Crafting intuitive, data-driven, user-centered experiences that deliver results.

## Work Experience
### Staff Product Designer @ Servicenow
Jan 2024 – Invalid Date | Seattle, Washington, United States

### Senior Product Designer @ Next Insurance
Jan 2024 – Jan 2024 | Seattle, Washington, United States
Responsible for crafting Purchase, Post-Purchase and Agenda Channel Experiences in two-sided marketplaces. Designed 'Fintech 50' Most Innovative Startups' for 2023.

### Product Design Manager @ Microsoft
Jan 2020 – Jan 2022 | Seattle, Washington, United States
Lead a team responsible for crafting and shipping Post-purchase customer experiences.

### Senior Product Designer @ Microsoft
Jan 2019 – Jan 2020 | Seattle, Washington, United States
Aged Channel experiences, Onboarding, servicing and retention

### Senior User Experience Designer @ Microsoft
Jan 2017 – Jan 2019 | Seattle, Washington, United States
Lead designer on internal tools that enhances workflow efficiency for design, product and marketing teams

### Senior User Experience Designer @ Amazon
Jan 2017 – Jan 2019 | Seattle, Washington, United States
World Wide Prime Delivery Experience - Driving and leading designs for new experiences and incremental improvements

### Lead Interaction Designer @ Yahoo
Jan 2001 – Jan 2014 | Sunnyvale, United States
Yahoo Communications - Mail, Calendar, Contacts, Groups. Yahoo Small Business - Stores

### Senior UX Designer @ Spark New Zealand
Jan 2000 – Jan 2001 | Auckland, New Zealand
Crafted and launched informational and e-commerce portal

### User Experience and Digital Marketing @ Toyota New Zealand Limited
Jan 2000 – Jan 2000 | Auckland, New Zealand
Redesigned 'Used Vehicle' portal, defined requirements for Toyota Racing Series website


## Education
### Master of Business Administration
Massey University - Te Kunenga ki Pūrehuroa
Jan 2002 – Jan 2005

### Post Graduate Diploma
St Joseph's Institute of Management
Jan 1997 – Jan 1999

### Bachelor of Arts
Loyola College
Jan 1992 – Jan 1995


## Contact & Social
- Linkedin: https://www.linkedin.com/in/niharatnam/
- Email: mailto:nihar@placeholder.flows.cv

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Source: https://flows.cv/nihar
JSON Resume: https://flows.cv/nihar/resume.json
Last updated: 2026-01-31