Responsible for crafting Purchase, Post-Purchase and Agents Channel Experiences in two-sided marketplace.

Led a team responsible for crafting and shipping Post-purchase customer experiences.

Led and designed an AI-enhanced workflow efficiency for design, product and marketing teams to collaborate and incorporate user feedback with Microsoft products across the web, iOS and Android.

World Wide Prime Delivery Experience - Amazon.com. Owning and leading the design for new experiences and incremental improvements.

Yahoo Communications - Mail, Calendar, Contacts, Groups. Yahoo Small Business - Stores

Crafted and launched an informational and e-commerce portal for Tivo launch in New Zealand.

Partnered with marketing and sales teams to design and launch Toyota's first online dealer network.