# Nihar Ratnam

> Staff Product Designer

Profile: https://flows.cv/niharratnam

Staff Product Designer with expertise in Product Design, User Experience (UX), and Design Leadership. Based in Seattle, Washington, United States.

## Work Experience
### Staff Product Designer @ Starbucks
Jan 2024 – Invalid Date | Seattle, Washington, United States

### Senior Product Designer @ Next Insurance
Jan 2024 – Jan 2024 | United States
Responsible for crafting Purchase, Post-Purchase and Agents Channel Experiences in two-sided marketplace.

### Product Design Manager @ Next Insurance
Jan 2022 – Jan 2023 | United States
Led a team responsible for crafting and shipping Post-purchase customer experiences.

### Senior User Experience Designer @ Microsoft
Jan 2019 – Jan 2020 | Redmond, Washington
Led and designed an AI-enhanced workflow efficiency for design, product and marketing teams to collaborate and incorporate user feedback with Microsoft products across the web, iOS and Android.

### Senior User Experience Designer @ Amazon
Jan 2017 – Jan 2019 | Greater Seattle Area
World Wide Prime Delivery Experience - Amazon.com. Owning and leading the design for new experiences and incremental improvements.

### Lead Interaction Designer @ Yahoo!
Jan 2012 – Jan 2014 | Bangalore, India
Yahoo Communications - Mail, Calendar, Contacts, Groups. Yahoo Small Business - Stores

### Senior UX Designer @ Asterisk Labs
Jan 2009 – Jan 2012 | Wellington, New Zealand
Crafted and launched an informational and e-commerce portal for Tivo launch in New Zealand.

### User Experience and Digital Marketing @ Toyota New Zealand Limited
Jan 2006 – Jan 2009 | Palmerston North, New Zealand
Partnered with marketing and sales teams to design and launch Toyota's first online dealer network.


## Education
### Master of Business Administration
Massey University - Te Kunenga ki Pūrehuroa
Jan 2002 – Jan 2005

### Post Graduate Diploma
Sir Karanjee Institute of Management
Jan 1999 – Jan 2001

### Bachelor of Arts
Loyola College
Jan 1992 – Jan 1995


## Contact & Social
- Email: mailto:niharratnam@placeholder.flows.cv

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Source: https://flows.cv/niharratnam
JSON Resume: https://flows.cv/niharratnam/resume.json
Last updated: 2026-02-01