# Nikitha Ravinder

> Software Engineer @ Asana | ex-Amazon, eBay | Product Engineering

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/nikitharavinder

Software Engineer with 7+ years of experience delivering large-scale backend systems that power high-impact products in e-commerce and transportation logistics. Skilled in designing data pipelines, productionizing ML models, and building large-scale backend services using AWS (Step Functions, Lambda, ECS, Batch, Glue, Athena, S3, DynamoDB) and Python/Java.

At Amazon, I develop and maintain backend systems that power network optimization and forecasting for the middle mile transportation network. I focus on building large-scale data pipelines and orchestration frameworks for productionizing ML and optimization models, enabling reliable, efficient planning across thousands of routes.

Previously at eBay, I designed and scaled backend services for Seller Risk Management products spanning the seller’s entire lifecycle, integrating with Onboarding, Listing, Order Management, and Payments systems. I built event-driven risk profiling for sellers and their payment instruments, enhancing fraud detection across listing, transaction, and payout workflows, and contributed to the global rollout of Managed Payments.

I’m passionate about bridging engineering and product goals, leading cross-team initiatives, and delivering reliable systems that make a measurable impact.

## Work Experience
### Software Engineer @ Asana
Jan 2025 – Present | San Francisco, California, United States

### Software Development Engineer @ Amazon
Jan 2022 – Jan 2025 | San Francisco Bay Area
-- Designed and developed large-scale infrastructure and pipelines for network optimization and ML-based forecasting, automating data pipelines and AWS Step Functions workflows across thousands of routes and driving multi-million dollar annual cost savings in transportation planning.
-- Led continuous improvements in service reliability and operational workflows through on-call ownership, proactive monitoring, and targeted performance tuning.

### Software Engineer 3 @ eBay
Jan 2019 – Jan 2022 | San Francisco Bay Area
-- Designed backend services for Seller Risk Management across the seller lifecycle, integrating with Onboarding, Listing, Order Management, and Payments flows.
-- Built event-driven risk profiling for sellers and payment instruments, enhancing fraud detection across multiple workflows.
-- Delivered features enabling the global rollout of Managed Payments to 20+ markets.

### Software Engineer 2 @ eBay
Jan 2017 – Jan 2019 | San Francisco Bay Area

### Graduate Student Researcher @ University of Southern California
Jan 2017 – Jan 2017 | Greater Los Angeles Area
Directed Research under Dr. Barry Boehm, Jozsef Foldi

Project Kashflow
-- Scraped websites to get credit card data
-- Built an NLP engine to parse, analyze and categorize credit cards based on its features
-- Python, NLP, Machine Learning, Named entity recognition, CRFSuite

Project MightyHost
-- Designed UI for the MightyHost app using the Ionic Framework. 
-- Created pages for login, signup
-- Created a home page with search bar functionality with autocomplete feature.

### Subject Matter Expert @ Amdocs
Jan 2014 – Jan 2015
-- Managed OMS and CRM tools as part of Order to Activation (O2A) team for a leading US Telecom Client.
-- Analyzed and investigated root cause for stuck orders, incidents, and developed solutions to resolve them.
-- Achieved a 100% incident resolution rate with 0 SLA misses.

### Intern @ Centre of Excellence in Wireless Technology, IIT Madras
Jan 2013 – Jan 2013 | Chennai Area, India
-- Worked on a Research project titled “Delivery of Warnings and Alerts during Emergencies”.
-- Conceptualized and developed a Java application to identify and send out SMS alerts to
people of a particular region in case of Natural Disasters
-- Developed an Android application to alert users in multiple Indian languages with
additional text-to-speech features


## Education
### Master’s Degree in Computer Science
University of Southern California

### Bachelor of Technology (B.Tech.) in Computer Science
SYMBIOSIS INTERNATIONAL UNIVERSITY

### Diploma in Business Management in Business Administration and Management, General
SYMBIOSIS INTERNATIONAL UNIVERSITY


## Contact & Social
- LinkedIn: https://linkedin.com/in/nikitharavinder

---
Source: https://flows.cv/nikitharavinder
JSON Resume: https://flows.cv/nikitharavinder/resume.json
Last updated: 2026-04-11