•Designed a risk control mechanism ‘Reserves’ to protect eBay from exposure that a large B2C merchant or seller carries.
•Created user scenarios, journey map, wireframes, Lo-Fi/Hi-Fi designs and prototypes throughout the full cycle of the product development process.
•Collaborated with cross-functional teams of product managers, software engineers, reserarchers, and content designers.
•Closely worked with the design system team to align with the latest guideline and contributed to its evolution.
•Created user flow diagrams outlining the “happy path”, secondary use cases and edge cases.