# Nirmal Kuttappa Nayada > AI Product Manager | Ex-SAP | Ex-GoDaddy Location: Seattle, Washington, United States Profile: https://flows.cv/nirmalkuttappanayada Strong foundation in computer science, 4+ years of experience in technical product engineering and user experience designing. Proven ability to bridge technical expertise and user needs, driving innovative solutions and measurable business outcomes. Skilled in collaborating with cross-functional teams, managing technical escalations, and optimizing product workflows. Currently pursuing a master’s in Human-Centered Design Engineering to refine skills in user research, product strategy, and agile development to deliver scalable, customer-focused products that align with business goals and technical feasibility. ## Work Experience ### AI Product Manager : Security @ GoDaddy Jan 2025 – Jan 2026 | Kirkland, Washington, United States • Leading AI agent development to automate SSL certificate installation on AWS, reducing manual effort by 35%. • Conducting user behaviour analysis using Fullstory to analyze friction points & make data-driven product decisions. • Developing interactive dashboards and applications using Lovable, enhancing user experience by integrating AI-powered solutions for seamless functionality and intuitive design. ### Product & UX Manager: Business Intelligence Data Warehouse + Cloud Acceleration @ SAP Jan 2023 – Jan 2024 • Streamlined internal workflows through user-centric design, reducing manual effort by 30% and dropout rates by 50% • Created 200+ wireframes and mockups to design simple, intuitive user interfaces for enterprise platforms, driving feature adoption and cross-functional alignment. • Conducted stakeholder interviews and usability tests to define user requirements and prioritize product features. • Led multidisciplinary initiatives to improve product readiness and supportability, reducing technical backlog by 20% ### Technical Product Engineer : Business Intelligence Data Warehouse @ SAP Jan 2020 – Jan 2023 | Greater Bengaluru Area • Resolved high-impact technical issues in SAP BW, contributing to a 4.6/5 CSAT score and SLA compliance. • Performed end-to-end ABAP debugging, trace and log analysis for critical business workflows. • Partnered with product and dev teams on SAP BW/4HANA enhancements,increasing system efficiency by 15% • Designed and deployed scalable web-based Tableau dashboards integrated with SAP BI, enabling real-time tracking of 50+ KPIs across global teams. ### Pro bono Business Consultant @ Nav Prabhuthi Trust Jan 2023 – Jan 2023 | Greater Bengaluru Area • Worked as a pro-bono consultant with an NGO named Nav Prabhuti Trust (NPT), a vocational training center for Autistic young adults to identified key challenges. • Conducted a scoping workshop to explore opportunities aimed at helping the special mothers and the young adults have financial independence, mapped potential solutions, and developed a work plan. • Performed online research and held meetings with similar organizations to gather deeper insights. • Created a draft proposal, discussed it with stakeholders, and iterated until the solution was refined. • Project outcome: Successfully implemented a self-help group model focusing on block prints and small sized catering for special mothers to help them start their own business involving their children and become financially independent in the society. This project was showcased by the American Chamber of Commerce India as a part of SAP’s Social Sabbatical program. • The final deliverable was a handbook which included 4 phases of the self-help group model and 4 phases of business model spread across a period of 18 months and 2 years respectively.• ### Intern @ Bharat Sanchar Nigam Limited Jan 2018 – Jan 2018 | Mysore, Karnataka, India • Explored software and hardware networking components • Worked with Cisco Packet Tracer and Modelling Labs to design switches and routers, simulating their behaviour and conducted internet packet tests ## Education ### Master of Science - MS in HCDE - Product Management University of Washington ### Product Management UW Foster School of Business ### Bachelor of Engineering - BE in Computer Science Sri Jayachamarajendra College Of Engineering ### Science Vidhyanikethana PU College ## Contact & Social - LinkedIn: https://linkedin.com/in/nirmmall-kuttapaa --- Source: https://flows.cv/nirmalkuttappanayada JSON Resume: https://flows.cv/nirmalkuttappanayada/resume.json Last updated: 2026-04-18