Calendar team: Implementing responsive UIs and data syncing for complex calendar client features • Share Availability for Teams

– Enabled teams to coordinate and schedule meetings with external clients, expanding product from individual to team users

– Architected backend database schema and tables to support complex multi-user availability data

– Created API layer to handle availability calculations and conflict resolution across team members

– Doubled WAUs of the feature and nearly 3x meetings scheduled per week after launch

– Utilized Share Availability logic to build a “Find a Time” AI tool for easily scheduling meetings with teammates

– Built “Instant event” to turn natural-language input into ready-to-save calendar events

– Authored technical design document for “Meeting briefs” to surface recent email context and key details ahead of meetings

– Instant Event accounts for about 50% of all calendar event creations

– Created completely new UI for each field, significantly improving ease of event modification

– Implemented major updates to API query framework to ensure data consistency even when offline

– 1.4x weekly active calendar views after launch, most in a single week at the time

Document Intelligence team: Building UIs for operators to upload and view documents and backend pipelines for analyzing them

– Contract with Apple represented ~50% of Flexport’s air traffic

– Built an end-to-end process that analyzed data from documents with several variations, then automatically created bookings

– Extensively researched existing business rules and manual processes to determine approach for automation

– Used one-shot prompts on GCP’s VertexAI to extract data from incoming documents

– Reduced the amount of time required to process new Apple booking requests by ~95%, from multiple hours down to 5 mins

– Coordinated with teams in China, Vietnam, and Singapore to roll out the feature

– Built the capability to improve transcription models over time with more training data

– Designed database and GraphQL models to represent document data and human edits

– Created UI framework to generically display data such that it could be used for 100+ different shipping documents