• Contributed to the design and UX evaluation of an enterprise dashboard platform supporting multiple user roles, including
Course Admin, Student, and Department Head, with a focus on clarity and role-based workflows.
• Supported UX reviews of an AI avatar authoring tool, analyzing user journeys, interaction patterns, and system usability.
• Conducted heuristic evaluations to identify workflow friction and collaborated with the team to propose actionable UX/UI
improvements.
• Created UX/UI training-focused courses and learning scenarios to validate content authoring, publishing, and consumption
workflows.
• Developed AI prompts and training scenarios using ElevenLabs to evaluate avatar behavior, interaction consistency, and
content delivery.
• Owned weekly sprint UX documentation, producing detailed reports with annotated screenshots, clearly logged issues, and
usability observations.
• Presented findings and recommendations during sprint review calls, supporting iterative system improvement in an Agile
environment