# Nisha Rastogi > Senior Product Designer | Salesforce AI Location: San Francisco, California, United States Profile: https://flows.cv/nisharastogi I enjoy working on 0–1 and platform products, especially where UX decisions shape adoption, scalability, and trust. My work spans agent creation flows, data grounding experiences, multilingual support, and responsible AI patterns, all built in close collaboration with product and engineering partners. Outside of work, I’m a CrossFit enthusiast and an avid traveler. Training has taught me discipline and consistency, while traveling and meeting people across cultures has strengthened my empathy and perspective, both of which deeply influence how I design. ## Work Experience ### Senior Product Designer @ Salesforce Jan 2025 – Present | San Francisco, California, United States ♦ Defined the UX for three core agent templates (Service agent, Sales Development, Sales Coach), which together accounted for 80%+ of early agent creation activity, validating MVP scope decisions. ♦ Conceptualized and shipped key stages of the Data Library Studio, enabling agents to securely access enterprise data and improving response grounding accuracy while reducing manual configuration effort by ~80%, simply upload files and get your agent going. ♦ UX strategy for multi-language support, for 40+ new locales in AMER, EMEA and LATAM regions contributing to TAM expansion for Agentforce platform. ### Product Designer, Agent Builder Experience @ Salesforce Jan 2023 – Jan 2025 | San Francisco, California, United States ♦ Led end-to-end design for Agent Builder MVP, reducing time to first agent creation to under 10–15 minutes and achieving a 70–85% first-time setup success rate through guided flows and opinionated defaults. ### Product Designer, Marketing Cloud @ Salesforce Jan 2022 – Jan 2023 | San Francisco Bay Area ♦ Designed a unified conversational platform to power customer engagement across Salesforce, spanning marketing, sales, and service use cases. ♦ Led design of scalable messaging components across channels including Email, WhatsApp, and SMS, such that businesses can target customers through omni channel messaging. ### Product Designer @ Wish Jan 2021 – Jan 2022 | Seattle, Washington, United States ♦ Led the end-to-end redesign of the Wish Fashion experience, from concept to launch. ♦ Introduced new discovery features including shoppable video and collaborative group shopping, resulting in a 20% increase in user retention. ♦ Conducted foundational research on product discovery and item detail experiences, identifying key friction points and optimization opportunities across the shopping journey. ### Product Design Intern @ Salesforce Jan 2021 – Jan 2021 | San Francisco Bay Area ♦ Led UX initiatives that helped Salesforce Support save $1.2 million in costs related to Salesforce Known Issues support cases. ♦ Conceptualized case deflection strategies using a conversation design framework, real-time updates via Slack App, and embedded search solutions in collaboration with the Salesforce Search team. ♦ Partnered with three cross-functional teams over the summer to conduct in-depth research and deliver comprehensive design solutions. ### Automobile Engineer @ Hero MotoCorp Ltd Jan 2019 – Jan 2020 | Alwar Area, India Worked in the Enterprise Design Team to design dashboards for managing Production KPIs in the Global Part Center, Hero MotoCorp. ## Education ### Master of Science - MS in Human Centered Design and Engineering University of Washington Jan 2020 – Jan 2022 ### Senior Product Manager in Business Administration and Management, General Product School Jan 2023 – Jan 2023 ### Fellow in Design for social impact Hasso Plattner Institute Jan 2020 – Jan 2020 ### Bachelor of Technology - BTech in Automobile Engineering Vellore Institute of Technology Jan 2015 – Jan 2019 ## Contact & Social - LinkedIn: https://linkedin.com/in/nisha-rastogi - Portfolio: https://nisha-rastogi.com/ --- Source: https://flows.cv/nisharastogi JSON Resume: https://flows.cv/nisharastogi/resume.json Last updated: 2026-03-30