Designing the future of Golf

• Coached 16+ aspiring designers, by creating an extensive curriculum based on global UX design principles and conducting live workshops, 1:1 feedback, and constructive critique sessions.

• Collaborated actively with the curriculum development team to leverage data-driven insights from the learning environment to improve the overall user journey.

• Led 8+ client-facing projects of creating 0 to 1 websites, mobile apps, and web apps using Microsoft Azure, Power Apps, and Microsoft BI in agile teams of front and back-end engineers, Business Analysts, Scrum masters and Product Managers.

• Led workshops around hands-on learning through real-world projects, practical exercises, and design challenges.

• Collaborated with cross-functional teams including developers, product managers, venture builders, researchers, and doctors in sprints to understand user needs and align design solutions with business objectives.

• Identified and addressed usability issues while participating in Voice-Of-Customer studies resulting in a 22% improvement in product usability.

• Led a team of 4 product designers to design a tablet-based app in conjunction with art installation to improve the visitor tour experience resulting in 31% increase in donations and footfall by 40% to the Non-profit.

• Performed in-person user research and spoke to 40+ visitors, observed and interviewed internal staff, and executed usability testing iteratively improving designs based on feedback on our prototype explorations, and generated valuable artifacts to enhance the storytelling and experience of the visitor.