𝐎𝐂𝐈 (𝐊𝐒𝐀 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞): Built greenfield Oracle Cloud Infrastructure in the me-jeddah-1 region, re-architecting AWS-based designs with OCI-native services (OCI MySQL, self-managed certificates, networking, IAM). Enabled KSA government sales and laid the foundation for the PIF–Lucid partnership.

𝐑𝐞𝐠𝐢𝐨𝐧𝐚𝐥 𝐞𝐱𝐩𝐚𝐧𝐬𝐢𝐨𝐧: Deployed and operated backend infrastructure across AWS EU and Middle East regions, enabling business growth and regional availability.

𝐀𝐈 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦: Architected an AI-driven vehicle diagnostics system using LLMs, Openstream AI, Neo4j, and Elasticsearch.

𝐂𝐨𝐬𝐭 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Delivered $100K+ monthly cloud savings through rightsizing, optimization, and long-term data archiving.

𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: Reduced infrastructure provisioning from weeks to hours using Cluster API, Terraform, ArgoCD, and Atlantis.

𝐆𝐢𝐭𝐎𝐩𝐬 𝐚𝐭 𝐬𝐜𝐚𝐥𝐞: Standardized deployments organization-wide by introducing a GitOps App-of-Apps model.

𝐎𝐛𝐬𝐞𝐫𝐯𝐚𝐛𝐢𝐥𝐢𝐭𝐲: Designed and scaled monitoring with Prometheus (KPS), Thanos, and Grafana for multi-cluster environments.

𝐓𝐞𝐥𝐞𝐦𝐞𝐭𝐫𝐲 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬: Deployed vehicle telemetry ingestion pipelines for near–real-time signal analysis.

𝐃𝐚𝐭𝐚 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Managed multi-region MongoDB Atlas clusters for global vehicle data aggregation.

𝐂𝐈/𝐂𝐃: Built pipelines for AWS ECR and automated cross-cloud image replication to OCI using Python.

𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐧𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠: Implemented secure OpenVPN connectivity and private Kubernetes endpoints.

Supported 100+ enterprise customers across on-prem and all major cloud platforms, ensuring reliable production deployments.

Led complex integrations with Identity Providers, databases, and cloud storage systems.

Represented the voice of the customer in product meetings; helped evaluate and introduce Swagger/OpenAPI 3.0, reducing API-related support tickets by 20%.

Delivered customer training, demos, and data-wrangling solutions, achieving a 100% renewal rate for managed accounts.

Authored technical knowledge-base articles and shared best practices across engineering teams.

Joined as a Site Reliability Engineer and evolved into a multi-functional role, contributing across SRE, DevOps, hardware operations, sales engineering, and product development.

Deployed and managed Waterline’s data platform across 30+ customer environments, spanning on-prem and cloud deployments.

Supported and executed multiple on-site and cloud-based POCs, collaborating closely with customers and internal stakeholders.

Partnered with QA to integrate CI/CD pipelines using Jenkins and developed Python-based performance testing frameworks.

Designed and built on-prem data center infrastructure from scratch, supporting production and customer demo environments.

Led product certification efforts across AWS, Azure, and GCP, including validation with major Hadoop distributions.

Conducted partner and customer training programs in the US and India to accelerate adoption.

Delivered customer-centric service workflows, including Docker-based integrations, as part of professional services engagements.

Recruited, onboarded, and trained a support team in Croatia, establishing Level 1 and Level 2 global support operations.

Led a global Hadoop operations team of 15+ engineers across India and the US, supporting large-scale enterprise data platforms.

Drove the migration of multiple legacy systems to a Big Data platform exceeding 8 PB, ensuring stability, performance, and operational continuity.

Deployed and operated the MapR filesystem along with core components of the Hadoop ecosystem.

Installed and configured YARN, designed queue structures to implement fair-share scheduling, and monitored resource utilization across multiple projects.

Built comprehensive monitoring and alerting using Splunk and Nagios, and leveraged Ganglia to troubleshoot system-level performance and capacity issues.

Configured ZooKeeper for distributed coordination, creating isolated namespaces to support multiple services.

Automated operational workflows (start, stop, suspend, resume, rerun) using Oozie, significantly improving operator efficiency and control.

Mentored and trained offshore support engineers, delegated operational ownership, and improved global support coverage.