• Specialized in the service, installation, and calibration of PHILLIPS medical equipment, with an emphasis on Patient Monitors (MP, MX, VM & CM Series), Defibrillators (DFM100 Series), ECG Machines (TC series), Central Monitoring Systems, Holters, and AEDs. Highly adept at maintaining complex medical systems to ensure peak operational efficiency.

• Demonstrated expertise in managing and servicing a broad range of medical devices including Smith Medical Syringe Pumps, Infusion Pumps, Patient Warmers, and Blood Warmers. Recognized for improving system reliability and performance through meticulous service practices.

• Calibration: Advanced proficiency in calibration and Electrical Safety Testing of critical medical equipment across ICU, OT, and Physiotherapy departments. Skilled in using and demonstrating FLUKE Biomedical Testing Equipment, including PROSIM4 and 8, ESA612 and 615, IMPULSE 7000DP and 6000, VT650, Electrosurgical Analyzer, and IDA-1S.

• Proven track record of providing expert technical support and troubleshooting, enhancing equipment functionality and reducing downtime. Collaborates with engineering teams to develop innovative service strategies and troubleshooting protocols.

• Extensive experience in conducting onsite customer training and product demonstrations, effectively communicating the technical aspects and benefits of medical equipment during installations and routine maintenance. Ensures that hospital staff are well-versed in the features and safe operation of all serviced devices.

• Led the end-to-end design and development of "PermitMe," a mass screening device designed during the COVID-19 pandemic for measuring oxygen saturation, temperature, and pulse rate.

• Spearheaded rapid proof-of-concept using an Arduino-based micro-controller stack; integrated MAX30102 pulse-oximeter module and MLX90614 IR-thermometer, achieving ±1 °C temp accuracy and ±2 SpO2.

• Reiterated fingertip pulse oximeter prototypes using AutoCAD, through design modifications, rapid prototyping and 3D printing.

• Oversaw the complete manufacturing process through technical on-site demonstrations, optimizing screening workflows, mitigate data acquisition inaccuracies, achieving cost efficiencies and enhancing diagnostic accuracy.