I lead the end-to-end design process for multiple concurrent B2B AI applications for generative AI, and intelligence & defense. I collaborate closely with cross-functional teams (PMs, solution managers, engineers, data scientists, SMEs) to deliver projects for various clients such as DoD’s CDAO, NHS, Home Depot, and SmithRx generating $150M+ in TCV.

I designed projects in collaboration with Google to explore methods to mitigate the implicit bias that underrepresented minority groups experience while using voice assistants. I investigated how users respond to errors in speech recognition (ASR) exhibited by voice assistants, and measured the emotional, cognitive, and evaluative impact of interacting with that technology.

I designed an enterprise ML model building interface for Bloomberg, powering the Bloomberg Terminal for over 325k users and institutions. I collaborated with a cross-functional team of engineers, PMs, and data analysts to build 6 product features that resulted in a 55% increase in system usability.