Focused on mission-critical open source intelligence (OSINT), deep web, and dark web investigations

Using Docker, Kubernetes, and Ansible to support a micro-services architecture

Services are written using Python, Typescript, Vue3, GraphQL, and other frameworks

Hosting includes a wide variety of platforms such as AWS, Azure, Linux, Android and other platforms

Designed and developed multiple on-boarding applications which increased customer conversions, in all segments, from 8% up to 165%

Optimized hardware and software to reduce page load times by a factor of 10x, build time by 43%, and package overhead by 17%.

Managed projects with teams of two to five people, to deliver large features or major refactors.

Adopted and maintained internal style guides, software coding standards, developer documentation, code debugging, and quality checking tools to maintain a stable and uniform code base.

Worked with the CPO, CMO, DoE, and other head executives to translate designs into front-end applications and websites.

Teaching five developers front-end web development.

Lead designer and developer for a war game simulator. It was presented twice at The Pentagon and used in a postgraduate tactics course.

Developed and delivered a natural disaster (hurricane) simulator in collaboration with the Department of Defense and NOAA to the US Army and multiple city governments.

Created and deployed a web application to hundreds of US Marine Corps Reserve bases, which simplified several hundred clerical work flows and thousands of forms and documents, into an interactive three-step checklist.

Developed and delivered dozens of small applications which were used in courses at the school.

Handled ~47% support traffic while maintaining the highest volume of answered tickets and the highest customer satisfaction ratings for several consecutive months.

Worked as a sales engineer for several months to find optimal software integrations for customers.

Implemented targeted workflows and monitoring to optimize support traffic. Traffic went from 500 unanswered tickets, to full resolution within 6-48 hours over a five month period.

Taught both technical and non-technical customers about best software practices, optimal product workflows, and performed real-time debugging and application setup for an optimal platform experience.

Worked with an inventory management company to reduce cognitive overload, increase load speed, add device responsiveness, and long-term maintainability.

Performed security and backup audits of several home networks and computers.

Upgraded computer hardware, updated software, and set up office equipment approx. two times per month.