Software Engineer on the Renewals Team at Coalition, leading automation and process improvements to streamline insurance renewals, while taking on increased responsibilities to drive key initiatives and deliver impactful, well-tested solutions

• Automated the application process, enabling Coalition to receive signed renewal insurance applications ~3 weeks earlier, streamlining operations and improving policyholder retention.

• Expanded the automatic renewal process to the UK, contributing to over £8M in GWP in the first year since enabling renewals in this region.

• Implemented system-wide retries through Temporal configurations, enhancing workflow reliability and improving service level objectives (SLOs).

• Streamlined the reissue flow by dynamically updating application questions, reducing unnecessary broker communication and improving clean renewal rates.

• Collaborated closely with PMs and cross-functional teams to align technical solutions with business goals, ensuring timely and well-tested feature delivery.

• Developed thorough test plans with clearly documented success criteria to ensure consistent and high-quality results.

• Field technical on-call requests, managing system performance, troubleshooting software issues, and providing real-time solutions to ensure smooth operations during critical periods

Built @noahsterncoffee from zero to 900K+ followers and 100M+ video views across Instagram, TikTok, and YouTube -- entirely through organic content. Developed a niche-first strategy around specialty coffee education that consistently outperformed algorithmic benchmarks.

Manage all business operations for NS Media LLC: brand partnerships (Breville, Walmart, Oatly, Casabrews, Amazon), contract negotiation, invoicing, and P&L. Running a lean one-person media company.

Developed a comprehensive telemetry data gathering REST API suite for Maps with

generated dashboards

Improved load time and performance for loading access points on maps by over 50%

through simplifying backend API code and rewriting and replacing the outdated model.

Accelerated client growth by designing and engineering an automated lead generator for the growth team. Generated thousands of new potential client leads.

Increased customer engagement by updating email templates.

Automated the timesheet approval process by implementing optical character recognition (OCR) to parse through timesheets extracting relevant information.

Researched and identified new features for a neural network used in the lifetime value prediction model meant to improve customer churn and retention.