# Noorali Daredia > Principal Automation Engineer | RPA | TPM | Operation | Driving Scalable System Design | Healthcare | eCommerce & Cloud Cost Optimization Leader | Cross-Functional Alignment Location: San Ramon, California, United States Profile: https://flows.cv/noorali With over 19 years of experience in modernization, automation, and performance optimization, I contribute to Walmart Global Tech as a Staff Software Developer, specializing in Blue Prism and process automation. Collaborating with cross-functional teams, I have designed and implemented scalable bots, such as a Customer Care approval workflow, reducing resolution time by 15% while enhancing customer satisfaction. My work focuses on driving operational excellence and cost optimization for Walmart's OMNI-channel retail initiatives. My passion lies in solving complex challenges through innovative solutions that deliver measurable business outcomes. I thrive in high-stakes environments, leveraging my expertise to streamline systems and improve efficiency. By utilizing tools like Jira and ServiceNow, I enable our teams to execute sprints effectively, aligning with strategic goals. My commitment to transparency, data-driven decision-making, and collaboration ensures clarity and consistency across delivery lifecycles. ## Work Experience ### Principal Automation Engineer @ Quantum Technologies, Inc. Jan 2025 – Present ### Staff Software Developer (TPM & Operation Specialist) @ Walmart Global Tech Jan 2023 – Present | Sunnyvale, California, United States Lead process automation team in development, testing, and support for new eCommerce business line, driving OMNI-channel retail enhancements, operational excellence, cost optimization, system stability, and scalable growth. • Item “keep it” bot - Designed and implemented a Blue Prism bot for Customer Care to automate approval workflows, empowering agents to authorize free item retention, boosting customer satisfaction and reducing resolution time by 15%. • Intelligent Follow-Up System for Customer Care - Led the development and implementation of an automated follow-up Blue Prism bot for Customer Care agents' Jira tickets, accelerating resolution times and improving operational efficiency by 40%. • Bulk order bot - Automated the bulk order workflow in Blue Prism to efficiently process individual orders ranging from $10K to $100K, driving significant revenue growth and accelerating time-to-market for products. • Cost monitoring bot - Optimized application services and infrastructure, achieving 30% cloud cost savings; deployed the Concord automation bot for real-time cost tracking. • Co-pilot Gen AI - Deployed an automated agent to generate Jira tickets for project and incident management, reducing manual workload by 6–12% and enhancing accuracy of ticket data. • Production Support - Delivered end-to-end L1–L3 support for 50+ production bots in a high-pressure 24/7 environment. • Operational Efficiency - Championed shift-left methodologies across automation teams. • Communication - Facilitated clear technical and non-technical communication across development and production teams to ensure effective issue resolution and stakeholder alignment. • Migration - Led migration of 50+ Blue Prism bots to version 7.x, ensuring seamless compatibility, enhanced stability, and minimal disruption to business operations. • Security Risk and Vulnerabilities assessments - Developed and delivered best-practice training to sustain an A+ security rating. ### Project Manager @ Infinite Computer Solutions Jan 2022 – Jan 2023 | United States For the client Blue Cross Blue Shield of Massachusetts, led strategic IT infrastructure updates, implemented technology solutions aligned with business needs, and spearheaded application modernization for a new digital platform. Oversaw the transition of a SAS application to DevOps and supported its integration into a DevSecOps framework. Additionally, managed and provided ongoing support for the SAS application, ensuring all deliverables were met on time. Work Locations: United States and Canada • Led customer-facing DevSecOps transformation on AWS, modernizing legacy applications and migrating them to scalable cloud platforms. • Worked closely with the client to evaluate and implement DevOps tools such as DataDog, Splunk, Sonar, and Jenkins as part of a newly established DevSecOps framework, enhancing system observability and improving operational efficiency. • Led phased onboarding of cross-functional teams to the DevSecOps platform while providing hands-on support to resolve cloud-related technical issues and ensure smooth platform adoption. • Managed incident response and support operations, ensuring uptime for SAS 9.4 servers and deploying automation to minimize manual workloads. • Facilitated stakeholder alignment, led risk mitigation strategies, and optimized delivery timelines by 15% through Agile practices. ### Senior Application Developer @ PamTen Inc Jan 2020 – Jan 2022 | Canada For the client Blue Cross Blue Shield of Massachusetts, led strategic IT infrastructure updates, implemented technology solutions aligned with business needs, and spearheaded application modernization for a new digital platform. Oversaw the transition of a SAS application to DevOps and supported its integration into a DevSecOps framework. Additionally, managed and provided ongoing support for the SAS application, ensuring all deliverables were met on time. • Led customer-facing DevSecOps transformation on AWS, modernizing legacy applications and migrating them to scalable cloud platforms. • Worked closely with the client to evaluate and implement DevOps tools such as DataDog, Splunk, Sonar, and Jenkins as part of a newly established DevSecOps framework, enhancing system observability and improving operational efficiency. • Led phased onboarding of cross-functional teams to the DevSecOps platform while providing hands-on support to resolve cloud-related technical issues and ensure smooth platform adoption. • Managed incident response and support operations, ensuring uptime for SAS 9.4 servers and deploying automation to minimize manual workloads. • Facilitated stakeholder alignment, led risk mitigation strategies, and optimized delivery timelines by 15% through Agile practices. ### Application Developer @ Infinite Computer Solutions Jan 2019 – Jan 2020 | United States For the client Blue Cross Blue Shield of Massachusetts, led IT infrastructure enhancements, delivered technology solutions aligned with business objectives, and drove application modernization for a new digital platform. Managed the transition of a SAS application to DevOps and facilitated its integration into a DevSecOps framework. Additionally, provided ongoing support for the SAS application, ensuring timely completion of all deliverables. ### Data Specialist @ IBM Jan 2010 – Jan 2019 | United States For the client Blue Cross Blue Shield of Massachusetts, I took on multiple roles, including Mainframe Application Developer, Lead, Production Support Manager, SAS Administrator, SAS Programmer, DevSecOps Project Manager, and Data Specialist. Work Locations: India and United States • Led customer-facing DevSecOps transformation on AWS, modernizing legacy applications and migrating them to scalable cloud platforms. • Worked closely with the client to evaluate and implement DevOps tools such as DataDog, Splunk, Sonar, and Jenkins as part of a newly established DevSecOps framework, enhancing system observability and improving operational efficiency. • Led phased onboarding of cross-functional teams to the DevSecOps platform while providing hands-on support to resolve cloud-related technical issues and ensure smooth platform adoption. • Managed incident response and support operations, ensuring uptime for SAS 9.4 servers and deploying automation to minimize manual workloads. • Facilitated stakeholder alignment, led risk mitigation strategies, and optimized delivery timelines by 15% through Agile practices. ### Programming Analyst @ Syntel Jan 2007 – Jan 2010 | India Served as the lead Mainframe developer for the client, Daimler Trucks North America (DTNA) Group, a key player in the global commercial vehicle manufacturing industry. • Managed full-cycle task from analysis, implementation, bug fixes, and job monitoring by reducing system runtime by 15%. • Applied Lean principles to optimize inventory processes, reducing effort from 30 days to one week. • Mentored junior developers, contributing to a 5% improvement in team performance and collaboration ### Software Engineer @ UnitForce Technologies Consulting Pvt Ltd Jan 2005 – Jan 2007 | India Served as a Mainframe Developer for UFT Pvt Ltd, providing services to an array of esteemed clients such as Syntel, Bank One, AIG Sun America, and Mohawk Innovative Technology, Inc. • Enhanced systems supporting Loan and Child Insurance Policy Management through streamlined reporting and operations modules. • Led full SDLC activities: requirements gathering, coding, peer reviews, testing, and deployment support. ## Education ### Bachelor of Engineering - BE in Electronics & Telecommunication Dr. Babasaheb Ambedkar Marathwada University, Aurangabad ## Contact & Social - LinkedIn: https://linkedin.com/in/noorali-daredia --- Source: https://flows.cv/noorali JSON Resume: https://flows.cv/noorali/resume.json Last updated: 2026-04-12