# Nora Guy, CUA, CPACC > UX Designer / Accessibility SME | CUA™, IAAP Member | Candidate, DHS Trusted Tester Certification (TTv5) Location: San Francisco Bay Area, United States Profile: https://flows.cv/noraguycuacpacc With over 17 years of experience, I served as the Senior UX Designer at Redwood Credit Union, where I led the design of public-facing websites, staff intranets, and online banking platforms for an $8B+ company. My work focuses on creating user-centered, accessible, and visually engaging digital experiences, ensuring compliance with WCAG standards and delivering solutions that are both inclusive and effective. My expertise in PDF accessibility, SharePoint, and digital accessibility is supported by certifications, including the Certified Usability Analyst (CUA) and IAAP Professional Member credentials. I am committed to enhancing user engagement and accessibility through thoughtful design, strong vendor collaboration, and strategic development to empower users and drive organizational success. ## Work Experience ### UX Designer / Accessibility @ Redwood Credit Union Jan 2008 – Present | Santa Rosa, CA Lead design of public-facing website, staff intranet, and online banking for $8B+ company with primary focus on user experience and accessibility. Manage vendor relationships and drive design direction for vendor-managed sites, such as RCU Auto Services and RCU’s mortgage lending portal. Develop and update monthly promotional messages for online and mobile banking as well as eStatement messages. Guide strategic design of Community Fund website development, supporting community department transformation and member growth from 150K to 280K. Key Achievements: ✯ Fully rebranded both online and mobile banking, renovating visual design and selecting new attention-capturing imagery and color in alignment with high-quality standards. ✯ Improved site speed by 15%, leading to increase in traffic and user engagement. ✯ Subject matter expert on website accessibility (WCAG) standards. ✯ Key stakeholder and subject matter expert on user-centered website redesign including vendor selection, visual design, and knowledge base system integration, enhancing website look and usability. ✯ Planned, designed, and initiated company knowledge base system, interfacing with vendor, drafting and publishing initial cache of articles, and modifying system settings. ### Founder / Principal Designer @ LuxPath UX & Accessibility Consulting Jan 2024 – Jan 2026 | San Francisco Bay Area • Provide UX and accessibility consulting for organizations seeking to improve usability, inclusivity, and compliance across digital platforms. • Develop design strategies that support business goals while enhancing customer engagement and retention. • Partner with clients on accessibility audits, design reviews, and process improvements to reduce risk and expand reach. • Deliver practical, measurable outcomes through user-centered design thinking and inclusive design practices. ### Office Assistant / Webmaster @ SONOMA COUNTY REGIONAL PARKS Jan 2001 – Jan 2008 | Santa Rosa, California, United States Managed the SCRP website and intranet, adhering to Section 508 standards and ensuring all sites met usability standards. Member of the Sonoma County ISD committee, a monthly conglomerate of employees across departments committed to keeping the County's technical systems and processes updated and reducing technical debt. ### Technical Recruiter @ Various Companies Jan 1997 – Jan 2001 | San Francisco Bay Area Various direct hire and contract technical recruiter roles for companies such as: Hamilton Software PeoplePC Penguin Computing STRADA Resources, Inc. TechSearch Sourced, interviewed, and placed software and hardware engineers and systems administrators with companies such as Hewlett-Packard, Intuit, and OCLI. Maintained business relationships across industries. Updated the jobs listing on the Penguin Computing website in HTML. Some light sysadmin duties, including OCR of incoming resumes, maintenance of employee database, and server backups at TechSearch. ## Education ### User Experience Design UCLA ### Bachelor of Arts - BA in Visual Art SUNY Empire State College ### AA in General Ed/Art Santa Rosa Junior College ### Becoming an AI First Designer ADPList ### Trusted Tester Certification Department of Homeland Security ## Contact & Social - LinkedIn: https://linkedin.com/in/noraguy - Portfolio: https://uxfol.io/home/portfolios/cd714bcb --- Source: https://flows.cv/noraguycuacpacc JSON Resume: https://flows.cv/noraguycuacpacc/resume.json Last updated: 2026-04-13