# Norissa Cleckley

> Product/UX Designer | Enterprise/SaaS platforms in InsureTech, Fintech, Observability| Ex-Relic, Ex-Prudential

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/norissa

## Work Experience
### Staff Product Designer @ mydecisive.ai
Jan 2025 – Present | Bay Area, California

### Product Designer @ mydecisive.ai
Jan 2025 – Jan 2025

### Product Designer @ New Relic, Inc.
Jan 2022 – Jan 2024 | San Francisco, California, United States

### Product Designer @ Prudential Financial
Jan 2018 – Jan 2020 | Sunnyvale, California
Raised ~$2.6M in  assets under management by iteratively designing and implementing solutions with key stakeholders that simplified the proposal process for financial advisors

Crafted a customer-facing aggregation tool insights their financial picture and provide customized investment recommendations

### UI/UX Designer @ GetInsured
Jan 2015 – Jan 2018 | Mountain View, CA
Sole designer leading the revamp and expansion of a marketplace application that enabled users to shop for healthcare plans

Grew design system by creating comprehensive style guides and UI specs, ensuring design consistency during development

Led usability tests to validate designs, gathering user feedback for continuous improvement

### Web Designer @ PURE Energies
Jan 2013 – Jan 2014 | San Francisco Bay Area
Conducted user interviews, iterated on wireframes, and created high-fidelity visuals of an internal CRM interface that streamlined sale workflows for 30+ team members to efficiently sell solar panels	

Designed pivotal pages for a solar broker corporate website that supported remote marketing teams with their customer outreach efforts.

### Freelance Designer @ Self -Employed
Jan 2011 – Jan 2013 | Everywhere
Designing web and mobile experiences for startups.

### Web Production Assistant @ Yerba Buena Center for the Arts
Jan 2012 – Jan 2013 | San Francisco, CA
• Assistant to Webmaster in the Marketing Department
• Building event contents in Drupal for the YBCA website
• Image optimization to content specifications

### Box Office Associate @ Yerba Buena Center for the Arts
Jan 2010 – Jan 2013 | San Francisco, CA
• First point of contact for new patrons, existing members, and upper management 
• Experience focused member services, providing key technical support and trouble shooting
• Assist patrons through current exhibits based on design / art background
• Multi platform software proficiency - security / payment / login protocols

### Intern @ Community Arts Design Studio (course)
Jan 2011 – Jan 2011 | San Francisco State University
• Developed guidelines with peers for the College of Creative Arts (provided to us by BAYCAT)
• Became team lead to help focus direction of the project
• Performed research and evaluation for established brand guidelines of the campaign
• Delivered an InDesign template along with example materials for reference
• Created a process book showcasing the team's design evolution that directed the final product

### Editorial Layout Designer @ [x]press Magazine at SFState
Jan 2009 – Jan 2009 | San Francisco Bay Area
• Worked with designers and art director to implement guidelines for the magazine
• Organized copy and photo elements into layout set-up
• Maintained rigorous pre-press deadlines


## Education
### Bachelor of Science in Visual Communication Design
San Francisco State University

### Front End Web Development
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/norissacleckley
- Website: https://nmcleckley.com

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Source: https://flows.cv/norissa
JSON Resume: https://flows.cv/norissa/resume.json
Last updated: 2026-02-23