# Odelia Hoey

> Senior Product and Service Designer

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/odelia

## Work Experience
### Senior Product Designer @ Launch by NTT DATA
Jan 2024 – Present | New York, New York, United States

### Product Designer @ Launch by NTT DATA
Jan 2023 – Present | New York, New York, United States
Currently working with Goldman Sachs on their industry leading digital ETF Accelerator platform.

NTT Data acquired Postlight in 2023 to offer creative high-end design and digital transformation services, joining with other acquisitions to become Launch by NTT Data.

### Product Designer @ Postlight
Jan 2022 – Jan 2023 | New York, New York, United States
Worked with a wide variety of organizations including Axios Media, Citibank, GameTaco, FanDuel, and The Hill.

Postlight is a digital strategy, design and product agency based in New York City.

### Associate Product Designer @ Postlight
Jan 2021 – Jan 2022 | New York, New York, United States

### Product Designer @ inlyst
Jan 2021 – Jan 2021
- Designed the website prototype for a barrierless real estate marketplace, bringing sellers and buyers together and building trust (replacing front end of the current site).
- Fleshed out InLyst's value proposition and target audience.
- Developed user flows, site map, and design system.
- Designed and prototyped the native app user experience.

### User Experience Designer @ Freelance
Jan 2020 – Jan 2021 | New York City Metropolitan Area
- Designed the native mobile prototype for health security platform Civilience's product launch.
- Project lead for the Civilience engagement - led UX team through full design lifecycle to developer handoff; led all client meetings.
- Redesigned a leading Arctic non-profit website with a focus on information architecture, usability and visual design.

### Instructional Associate - User Experience Design Immersive @ General Assembly
Jan 2020 – Jan 2021 | New York City Metropolitan Area
- Recruited to serve as an IA working directly with 30 students to facilitate their learning and practice of the UX design process, tools, and best practices through an intensive 12-week bootcamp.
- Guided students through a transformational and rigorous career transition program to become job-ready junior designers.
- Vet and coordinate clients to partner with the UXDI program for real-world client engagements.
- Collaborate in a team of 4 instructors to coordinate, iterate and deliver an industry leading immersive education program.

### User Experience Design Immersive @ General Assembly
Jan 2020 – Jan 2020 | New York, New York, United States
- 12 week immersive UX Design bootcamp covering full-cycle UX research, UX design, and visual design. Over 400 instructional hours.
- Completed 5 comprehensive UX projects including a native mobile app, responsive web design, and information architecture redesign.
- Worked with a client, Civilience, to design the mobile app for their upcoming product launch.

### Associate Director, Talent and Operations @ Think Research
Jan 2018 – Jan 2019 | Toronto, Canada Area
- Developed and led the implementation of an enterprise PMO; implemented proactive resource planning models to scale implementations, reduce resourcing costs, and connect processes to the client success lifecycle.
- Created and led Learning and Development initiatives to support the achievement of strategic company goals, including creating career pathways across all teams to fill future hiring/skills needs and drive employee retention and engagement.
- Project Manager for the head office relocation (230 employees). Oversaw all workstreams and completed move less than 90 days after project kickoff.

### Talent and Operations Manager | HR Business Partner | Learning and Development Lead @ Think Research
Jan 2017 – Jan 2018 | Toronto, Canada Area
- Company lead for Learning and Development: Worked with executive leadership and team leads to align L&D goals to broader company strategy and goals.
- Worked directly with the COO and team leads to reorganize the Client Services department (50 employees) and build out a separate Client Success function, resulting in significant account growth and greater alignment between client-facing teams.
- Partnered with 5 top universities to expand the candidate pipeline for co-op and full time roles; led international recruitment in the United States and Ireland.

### Team Building Associate | Full-cycle Recruiter @ Think Research
Jan 2016 – Jan 2017 | Toronto, Canada Area
- Full cycle recruitment, onboarding, people operations and employee engagement for Product Management, Business Development, R&D, Implementation and Client Services teams: Grew partnered teams from 30 to 100 employees in 1 year.
- Management of candidates and employees through the ATS and HRIS systems; benefits administration.
- Developed interview guides, technical exercises, and 'interviewer training' to optimize the interview process and ensure top quality candidate selection.


## Education
### User Experience Design Immersive
General Assembly

### Bachelor of Arts - BA
University of Toronto

### Human Resources Management
George Brown Polytechnic


## Contact & Social
- LinkedIn: https://linkedin.com/in/odeliahoey

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Source: https://flows.cv/odelia
JSON Resume: https://flows.cv/odelia/resume.json
Last updated: 2026-03-29