• Identified opportunities for automation within cloud governance operations, designing and implementing solutions to enhance efficiency and minimize manual intervention.

• Collaborated with cross-functional teams to assess the operational readiness of cloud services (AWS/Azure), ensuring secure and efficient implementation of approved services.

• Developed and maintained comprehensive technical documentation for internal cloud policies, standards, and procedures to support compliance and operational consistency.

• Monitored emerging trends in cloud technology, proactively recommending updates to practices and tools to maintain cutting-edge cloud governance strategies.

• Worked to establish, integrate, and govern continuous compliance framework across all cloud-based digital applications utilizing policy as code, static code analysis, and automated code reviews.

• Developed custom policies built around NIST Cybersecurity Framework to reduce risk, champion best practices, and improve our overall security posture for technology operations.

• Created and delivered technical training material to delivery teams on the Quality Engineering shared responsibility model and continuous compliance framework, worked collaboratively with GRC and DevOps affiliates to establish preventative practices and guidance with remediation of non-compliant resources and code.