# Olivia H.

> Software Engineer at Dropbox

Location: San Francisco, California, United States
Profile: https://flows.cv/oliviah

## Work Experience
### Software Engineer @ Dropbox
Jan 2020 – Present | San Francisco Bay Area

### Software Engineer Apprentice @ Dropbox
Jan 2019 – Jan 2020 | San Francisco Bay Area

### Information Systems Analyst @ Academy of Art University
Jan 2016 – Jan 2019 | San Francisco Bay Area
• Support and optimize the design, development, and performance of Workday HCM.
• Lead evaluation of existing processes to identify opportunities for increased efficiency through automation.
• Implement end-to-end solutions to improve data governance and standardization within HR workflows.
• Leverage Workday integrations tools to support business requirements: Core Connector, Workday Studio (Eclipse), Enterprise Integration Builder (EIB), and Document Transformation.
• Provide streamlined reporting and security maintenance for all levels of organization.
• Ensure data quality and integrity of sensitive information between HR and Payroll systems by performing regular audits.
• Manage development and delivery of technical documentation for business process and integration configurations.

### Software Engineer Intern @ Groupmuse
Jan 2019 – Jan 2019 | San Francisco Bay Area
• Collaborated with a team of six to extend Android / iOS app with React Native 
• Implemented and fixed unfinished or nonfunctional features such as infinite scroll, page loading, exception handling, and Detox testing.
• Resolved UI issues on both iOS and Android to maintain format consistency across both platforms.
• Implemented a native error handler with Raygun error reporting.
• Performed integration testing for module and component parts of application.

### Production Support Analyst @ Kurtosys Systems
Jan 2016 – Jan 2016
• Designed and produced investment reports for detail-oriented clients
• Devised and optimized SQL queries to generate accurate financial figures 
• Reconciled data from several sources into models individually tailored to specific investment funds
• Ensured report accuracy by troubleshooting data and design issues with propriety software

### College of Business Lab Consultant @ University of Nevada Reno
Jan 2015 – Jan 2015 | Reno, Nevada Area
• Assisted lab students in problem solving techniques related to programming and data management
• Provided help for lower divisional coursework pertaining to economics, accounting, and finance
• Serviced minor issues such as student login and printing 
• Resolved hardware and software performance issues

### Application Development Intern @ Nevada Department of Transportation
Jan 2015 – Jan 2015 | Carson City, Nevada
• Developed enterprise applications with Visual Studio 2013 in C# and .Net Framework
• Wrote scripts to import test data using LINQ to SQL
• Contributed to front-end development using HTML5, CSS3, and Bootstrap
• Created reports using the Crystal Reports tool in Visual Studio 
• Designed and Implemented databases in Microsoft SQL and created functions, views, and stored procedures
• Increased rendering performance of queries in SQL Server by reducing the usage and overlapping of views 
• Updated and finalized documentation of projects for future use using Sandcastle compiler

### Marketing Intern @ Credit One Bank
Jan 2011 – Jan 2011
• Digitized and proofread legal disclosure documents
• Tested drafts and helped revise new website design
• Reviewed community reinvestment files to determine future donations


## Education
### Full Stack Software Engineering in Computer Software Engineering
Rithm School

### Bachelor of Science (B.S.) in Information Systems
University of Nevada, Reno


## Contact & Social
- LinkedIn: https://linkedin.com/in/oliviaho

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Source: https://flows.cv/oliviah
JSON Resume: https://flows.cv/oliviah/resume.json
Last updated: 2026-03-30