# Olivia R.

> Product Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/oliviar

## Work Experience
### Senior Product Designer @ Google
Jan 2025 – Present | San Francisco Bay Area
@ Cloud AI

Vertex Al platform 
Apigee

### Senior Product Designer @ Align Technology
Jan 2023 – Jan 2024 | San Francisco Bay Area
Align Technology is a leading orthodontic tech company known for Invisalign®. I’m the lead designer, specializing in patient-centered digital solutions.

Optimizing Patient Touchpoints
Led the design of 10+ patient experience features, supporting patients at every stage of their treatment journey, including appointment booking, streamlined account creation, treatment settings, family sharing, and post-treatment.

From Research to Solution
Conducted user research across 3 clinics, interviewed with 16+ doctors and 50+ patients through field studies, prototype testing, and interviews. Uncovered key gaps between clinics and patients, delivered Virtual Care® for treatment monitoring and Vivera® for subscriptions,  integrated product strategies to align solutions with both clinic and patient needs.

### Product Designer @ Microsoft
Jan 2017 – Jan 2024
Over 6 years at Microsoft, I specialized in designing complex web experiences, delivered AI-powered solutions, simplified complexity for usability across BTD products, led strategic design for enterprise products, and contributed to the evolution of design systems. 
I am committed to shaping a product vision with stakeholders at various levels of the organization, defining feasible implementation plans with PMs and developers, and guiding junior designers toward greater efficiency through streamlined processes.

AI-Powered solutions
Designed and delivered 19+ AI-powered features for Microsoft Copilot, content generation tools, ChatGPT, and chatbots. Collaborated with stakeholders to define product vision, leveraging design as a strategic blueprint while driving development and research.

Simplified Complexity for Usability 
Led the redesign of complex BTD products, including machine learning platforms, crowdsourcing tools, and natural language platforms. Used rapid iterations and user insights to balance developer-specific needs with general user requirements, exceeding business goals by improving task efficiency and broadening accessibility.

Strategic Design for Enterprises
Provided design consultation to three financial enterprise clients, collaborating with cross-functional teams to develop product strategies, including version roadmaps and customizable brand guidelines. Led design teams to deliver tailored solutions aligned with client needs and business goals.

Evolved Design Systems
Developed and advanced design systems across product lifecycles, including creating components from scratch, migrating systems, crafting custom components for specific needs, and extending Fluent Design to strengthen brand identity.

### UX designer @ Independent
Jan 2016 – Jan 2017 | Seattle & New York
• GoPro HERO 5 launch campaign | Created promotional graphic contents
• EOS App | Redesigned information architecture, visual identity, user interface
• Columbia University China Prospects Conference | Designed brand identity, brochure, and other print and digital marketing materials.


## Education
### Bachelor of Design in Interaction Design
University of Washington

### Montrose Christian School


## Contact & Social
- LinkedIn: https://linkedin.com/in/oliviaraodesign

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Source: https://flows.cv/oliviar
JSON Resume: https://flows.cv/oliviar/resume.json
Last updated: 2026-04-13