# Olivia Yuan

> Senior Staff Product Designer at Visa

Location: San Francisco, California, United States
Profile: https://flows.cv/oliviayuan

I enjoy solving complex problems through a user-centric approach.

## Work Experience
### Director @ Visa
Jan 2023 – Present

### Senior Staff Product Designer @ Visa
Jan 2022 – Present | San Francisco, California, United States

### Staff Product Designer @ Visa
Jan 2021 – Jan 2022 | San Francisco, California, United States
• Partnered strategically with Product, Engineering, and UX Research teams to drive product decisions and ensure design solutions aligned with business goals and user needs.
• Led design projects across the entire product lifecycle and multiple product launches, from ideation to production, ensuring quality and timely delivery of design solutions.
• Collaborated closely with the Design System team to create scalable design frameworks and solutions that improved the efficiency, consistency, and quality of design solutions.
• Provided mentorship and design feedback to other design team members to improve their skills and ensure the quality of design solutions.

### Senior UX Designer @ Visa
Jan 2017 – Jan 2021 | San Francisco, California
• Contributed to the development of Visa's core digital products, including Visa Direct, Visa Digital Commerce App, and Visa Token Service.
• Crafted end-to-end product solutions by developing personas, journey maps, wireframes, high-fidelity design prototypes, and micro-interaction design.
• Conducted user research using mixed methods to gain insights into user needs and preferences and validated design solutions to ensure product success.
• Collaborated with product managers, engineers, and architects to create a user-centered experience that met business goals and user needs.
• Participated in the screening of intern candidates and provided support and mentorship to junior designers to help them grow their skills.

### Visual Designer @ Tacpoint, Inc.
Jan 2015 – Jan 2017 | San Mateo, California, United States
• Led the entire redesign for a loyalty rewards app in both iOS and android system
• Collaborated with designers, project managers and developers to ship various enterprise web and mobile products for companies like Visa, Stanford Business Executive Education, IDL Worldwide and other clients
• Oversaw tech implementation of designs through regular collaboration with developers, provided detailed specs and timely feedbacks to ensure consistent visual styles and interactions

### Freelance Graphic Designer @ Creative Circle
Jan 2014 – Jan 2015 | San Francisco Bay Area
• Interpreted client's needs and objectives
• Discussed project timeline and budgets
• Crafted graphics assets for product illustrations, sales presentation, company logos, and websites

### Graphic Designer @ Recreational Sports | Oregon State University
Jan 2011 – Jan 2014
• Created a wide variety of print design, including logos, posters, T-shirts, and annual report 
• Collaborated with different stakeholders to understand their needs and developed design concepts
• Identified opportunities at work and help created new filing and naming systems, improved the
   experience of locating pre-existing files by doubling the overall work efficiency

### Outreach & Events Promotion Coordinator @ Recreational Sports | Oregon State University
Jan 2011 – Jan 2014
• Planned and coordinated department and campus-wide events for student wellness
• Pitched and recruited off-campus business sponsors for Recreational Sports' annual event
• Gave presentations to a diverse range of groups, including students, faculty, and staffs
• Photographed, edited, and archived department events

### Co-Chairs @ Dream Team Planning Committee | Recreational Sports | Oregon State University
Jan 2013 – Jan 2014
• Established an organizational structure for shared leadership
• Defined project timeline, presentation, tabling opportunities and scheduled staffing
• Designed marketing materials including flyers, table-tents, banners, plasma ads, and other collaterals


## Education
### Master of Information Design and Strategy
Northwestern University

### Bachelor of Fine Arts (BFA) in Graphic Design
Oregon State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/oliviayuan

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Source: https://flows.cv/oliviayuan
JSON Resume: https://flows.cv/oliviayuan/resume.json
Last updated: 2026-02-23