# Omar Ahmed

> Code Creator & Tech Troubleshooter | Software Engineer & IT Support Specialist

Location: Bronx, New York, United States
Profile: https://flows.cv/omarahmed1

I was that kid who couldn't resist taking apart gadgets to see what made them tick. These days, I do the same with code picking it apart, figuring it out, and rebuilding it better.

My path to becoming a software engineer wasn't exactly a straight shot. I started in computer science, wandered through some other fields, and eventually found my way back to coding. All those detours? They just added more tools to my belt teaching me about systems and the people who use them.

Right now, I'm working two jobs software engineering and IT support. It keeps me busy, solving problems from both ends: building good software and helping people when their computers act up.

I'm all about solving those interesting problems that come with creating software that actually helps people. I love writing clean code, building interfaces that make sense, and getting different systems to work together.

What gets me excited? Learning new programming languages, taking on tough projects, and working with others to turn big ideas into reality.

I think great software should be like a good friend, reliable, helpful, and makes your day a little better.

## Work Experience
### Full Stack Engineer @ Floreo Labs
Jan 2024 – Present

### Machine Learning Consultant @ Floreo Labs
Jan 2024 – Jan 2024 | United States
Led the development of a machine learning algorithm using Python, Pandas and GeoPy to improve compatibility between students and companies in a workforce development program. Accurately increased from 30% to 95%, incorporating factors such as gender balance, programming language compatibility and other demographic information.
Managed cross-functional team, leading communications with leadership and creating technical

### Application Manager @ Solar Stewards
Jan 2024 – Present | Atlanta, Georgia, United States
As the Application Manager and IT point of contact , I oversee the development, maintenance, and enhancement of software applications and technical infrastructure for a mission-driven social enterprise. My responsibilities span managing the organization’s tech stack, ensuring system reliability, providing IT support, and delivering high-quality solutions aligned with project goals and deadlines. This role blends hands-on technical work with strategic oversight to support the organization’s broader impact.

### IT Support Assistant @ LaGuardia Community College
Jan 2025 – Present
Provide daily on site technical support to faculty and staff, addressing a wide range of IT issues through the ServiceNow ticketing system. Troubleshoot problems related to connectivity, email, VPN access, and other technical systems. Unbox, assemble, and deploy new devices including imaging, installing required applications, and configuring them for end users. Use Forefront Identity Manager (FIM) and Active Directory (AD) to manage accounts, reset passwords, and maintain access control. Deliver consistent, high-quality support to ensure smooth and secure operations across departments.

### IT Lab Tech @ CUNY Bronx Community College
Jan 2021 – Jan 2025
Provided IT support for staff and students, resolving hardware, software, and connectivity issues to ensure smooth day-to-day operations. Performed routine maintenance and updates on institutional computers. Managed and updated the organization's website using WordPress, including content uploads, layout adjustments, and plugin management.

### Full-stack Developer @ Black Mentor Network
Jan 2024 – Jan 2024 | United States
Rebuilt the Black Mentor Network’s website from scratch, replacing the original WordPress setup with a fully custom full-stack solution. Designed and developed the new site to be faster, more scalable, and easier to maintain. Integrated it with a modern CMS to give the team full control over content updates without technical help. Focused on clean UI, mobile responsiveness, and backend reliability.


## Education
### Bachelor of Science - BS in Computer Science
Lehman College
Jan 2022 – Jan 2024

### Associate's degree in Computer Science
CUNY Bronx Community College
Jan 2020 – Jan 2021

### Undergraduate in Computer Science
University of Al Gzeria
Jan 2017 – Jan 2019


## Contact & Social
- LinkedIn: https://linkedin.com/in/omar-ahmed310

---
Source: https://flows.cv/omarahmed1
JSON Resume: https://flows.cv/omarahmed1/resume.json
Last updated: 2026-04-01