Full-stack product designer & strategist with a focus on empowering teams as an individual contributor with design ops methods. When crafting products, I tend to focus on user journeys, heuristics and information architecture before moving on to the prettier bits (visual design and design systems), an approach consistently validated in user testing

Well-versed in human factors (user-centered design), I collaborate with developers, product managers, business analysts and creative directors to translate big design dreams into the smaller real-world steps needed to get there, and the rationale needed for alignment

Helped an internal operations team with custom-built web-based tools for billing, accounting, risk management and business impact analysis, while using existing designs to generate an updated design system for future collaborations

Reporting to the division VP of a large financial firm, worked with a director-level team on the release strategy for a new product on an accelerated timeline, recommending incremental, team-centered approaches with strategic long-term benefit

Worked with a crack team of developers on an experimental design system update and interactive concepts for site reliability engineering (SRE) tools for observability and devops/IT (on assignment with Harvey Nash)

Developed conceptual interfaces & related design system for AI/ML workflows on manufacturing quality control and monitoring