• Leading instruction in Human-Centered Design and Systems Thinking,

integrating adult learning theory and applied design practice across U.S.

and international campuses.

• Designing and facilitated research, journey mapping, and portfolio development workshops for current students and alumni.

• Served 300+ learners across the United States, Bahrain, and Montenegro,

supporting students from diverse cultural, professional, and educational backgrounds.

• Interviewed enterprise and nonprofit client-partners and matched students

to real-world capstone projects spanning education, healthcare, social impact, and environmental sectors.

Curriculum Design, Enterprise & Global Initiatives

• Designed and facilitated a Customer Journey Mapping workshop for 1,000+

international professionals as part of a global partnership with Dribbble, a

leading design platform and professional community for designers worldwide.

• Created a pedagogical and cultural research deck for a newly launched

academic department at the University of Montenegro; developed a reusable research template now informing future international campus launches as the organization scales.

• Contributed to the development of activated, scenario-based UX learning

modules for software developers at Deloitte, translating design thinking

principles into practical, role-specific applications for enterprise teams.

• Served as Instructional Designer and Subject Matter Expert on the J.P Morgan Chase Academy curriculum, helping shape UX and design education aligned with workforce development and professional upskilling initiatives.

Created learnable products for B2B and B2C clients by leading design strategy and product development.

List of clients include, but are not limited to:

• Oracle [Led user research and ideation for intern microsite]

• Girls In Tech, Inc [Conducted research and designed optimized donation flow]

• Fearless Wealth, Inc. [(FinTech startup) Conducted user research and redesigned investment learning modules and client training microsite]

• Implemented instructional design practices such as formative evaluation, active learning, scaffolding, and social learning to create individual lesson plans for students’ learning needs and styles.

• Drove guided, independent and applied math instruction by using students’ performance metrics and adaptive learning technology in K-8 math, Algebra and Geometry.

Learning Management Systems for teachers to customize course content, assess student progress and connect with school-wide staff. Scope covered concept work that translated strategy and vision to prototyped proof of concept.

• Conducted generative and evaluative research.

• Defined design principles and designed information architecture and layout.

• Created pitch deck for startup capital.

Managed human resources for a civil litigation and labor and employment firm.

• Redesigned client intake strategy to reduce billable time spent interviewing potential clients and streamlined site information architecture for business litigation marketability.

• Designed the firm's employee experience by sourcing and staffing with a zero turn-over rate for 2+ years.

• Assisted with legal research using LexisNexis to access legal information, including case law, statutes and regulations.